Search Luxury Hotels in Franklin

"Excellent location for convention goers or just someone that wants to see downtown. Staff is very helpful, knowledgeable, and friendly. Rooms are well equipped and laid out in a way that makes sense and accommodates all the needs of the traveling business person."

"The property was beautiful and clean. Staff was friendly and helpful. We had access to the executive room, which was amazing! Our view of the city was perfect. The only thing to complain about is the pillows. You may want to bring your own. They were slightly uncomfortable."

"Very nice staff, fairly quiet hotel. I mentioned to the front desk that there were ants all over the counter where the coffee maker was and that the shower and sink took 5 minutes to turn hot. She was receptive; I’m hoping she will report those issues and that they will be resolved."

"It was wonderful "

"Best staff! They went above and beyond to make sure I was taken care of! "

"All good and satisfied. Thanks."

"Hotel website stated they had a breakfast buffet but it was not available. They were short staffed and it took forever to receive utensils, a menu, and never had Hot coffee. The staff made it known to everyone that they only had one cook and it would be over 45 minutes before you would receive your food. Management needs to do a better job at managing staffing needs when you are running a large hotel."

"Check-in was ok. Bed was nice. Bathroom VERY small. A big person would have a problem sitting on the toilet. Room in general was nice. But, there was no coffee maker or non-available to our knowledge. Check-out was odd; they could not give me a receipt b/c I booked thru Hotels.com (a third party)."