Fantasia Lagoon Water Park

This has to be be the worse hotel I have ever stayed in. I been going to Thailand for more than 20 years and never stayed in a hotel so bad. supposed to be a 4 Star ?? its dirty, old and out dated. The furniture is all damaged, old and chairs wobble.. There is no security and anyone can get in the lift without using a digital key card. The rooms are not soundproof, need I say more ! People running up and down the corridor shouting at each other from room to room and on the last day pest control was arranged for all rooms. Avoid this hotel at all cost.

Great hotel for the one night i stayed there before travelling on. The room was clean and had plenty of room. The breakfast was very good with plenty of choice from around the world to suit every taste. The only downside was during the check-in process a couple of us were waiting to check in when another guest (who was also checking in) walked to the front of the queue and was served by the staff rather than being asked to wait his turn along with everyone else.

Great overall service, the workers are always willing to help. The room was spacious and always maintained clean. They offer tour guides at the front desk area, they are willing to hold you luggage and let you use the pool meanwhile you wait to exit for your flight after checking out at noon. The only issues is the place is a little outdated and needs better maintenance.