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"Good staff"

"Excellent service from airport pick-up, arrival to check out. Room was clean, air conditioning worked well, hot water. Breakfast buffet has something for anyone. The only complaint would be regarding the doors. Every morning when people left the neighboring rooms the doors would slam close with a big bang waking everyone up from the deepest sleep. If some kind of soft close could be attached or rubber damping would greatly help to improve the total experience."

"My stay at the Belmont was exceptional from start to finish. The staff were warm, professional, and always ready to assist, creating a welcoming atmosphere the moment I arrived. The room was spotless, beautifully designed, and incredibly comfortable, offering everything I needed for a relaxing stay. Amenities such as the fitness center, dining options, and lobby spaces were well-maintained and added real value to the experience. Overall, the Belmont delivered outstanding service and comfort, making my visit truly memorable."

"The staff in the Exec Lounge, the chefs, Richard, Mikhella, Jeanne and Marco were all outstanding - we travel the whole time and, honestly, this was the best experience ever. "

"Clean and comfortable. Great place to stay."

"Staff is very friendly! Th breakfast buffet was good- too crowded- elevator takes forever"

"Always stay at the heritage after landing"

"Amazing staff, offer breakfast was great, and location is perfect. I would recommend to anyone looking to experience BGC to stay here! "

"The service in this hotel is based on attention to detail, kindness, and exceptional professionalism. America has nothing like this anywhere. This is 1 of the top 3 hotels in Manila."