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"La Hotel Makati was incredible. I first checked in at the Fairmont, but the room was disappointing, so I switched to Shangri-La, which was the best decision. The staff was so welcoming. Erik's care and recommendations were spot on. Warren, our bellman, helped with all our luggage and made sure everything was perfect before heading back to the US. Our room was luxurious, and the views were amazing. Thanks to Moli, Mark, and Jerilyn for keeping everything perfect. Dining at The Circle, especially the breakfast buffet, was fantastic. Mama Belle and her team were so warm and inviting. The ladies at the Filipino dessert tables always made sure I had enough sweets. The bell staff was efficient and friendly, too. After the Fairmont experience, Shangri-La was just a breath of fresh air. Amazing service, kind staff, and luxurious rooms made it feel like home. I highly recommend it for anyone visiting Makati and can't wait to return!"

"The staff is so great and kind."

"Clean room."

"Clean room, reliable service, friendly staff."

"Clean rooms, great amenities, staff had great customer service, views OK."

"Everything "

"Yes excellent "

"Excellent staff, services, and meals. "

"What an amazing hotel! We loved the location in the modern and bustling Makati central business district. The area felt very safe and walkable with great malls and parks in the area. A stark contrast to Manila and the old town. The room was large and spacious and the bed very comfortable. The bathroom was as well with a great shower and a soaking tub. We had breakfast included and what a spread! It was delicious and plentiful, perhaps over the top. The service was impeccable and the staff were always so gracious, kind and serviable. I will stay here over and over again on future returns to Manila. "