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"Sleek opulence "

"Very rude staff and bad service "

"The only reason I give this hotel a good rating over excellent is because I just stayed at the Four Seasons Bengaluru and the staff go out of their way to please you and make your stay phenomenal. When we checked into the Ritz we were on our way to the elevator when we realized we only had one key card. We asked the lady who checked us in and she told us to come back tomorrow. This should have been done immediately. The staff at the breakfast resto were great and helpful. Location is fantastic but I would likely go back to the Four Seasons before the Ritz. The service at the Four Seasons is top notch from start to finish. "

"Loved Tanya from reception and Ashish from the restaurant. Their service was unparalleled. Made my stay super smooth"

"Very nice place and service. Well maintained and the staff are amazing. Rooms and bathrooms were clean. "

"Very friendly Staff. "

"Limited dinner options. Breakfast was extra ordinary"

"Overall experience is okay but not at par as name Welcome by ITC... Hairdryer is not working...We are 4 guests including my 2 kids already mentioned but I had to ask for extra blanket at 11 pm. So it's 3 star out of 5 from my side."

"Overall wonderful hotel in a great location. Staff are super helpful generally. However breakfast is although a huge spread, the quality of the food is iffy. At times the scrambled eggs were dry and chewy, the dosa colorless and limp, the chutney was mainly water. A surprising thing for this property since it’s otherwise stellar. And in a city like Bengaluru, it’s a shame to have a poor meal in a classy hotel when a smaller establishment offers hygienic, cheap and delicious fare. "