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"This review is regarding the Taj hotels cancellation policy. I had booked this hotel for 1 night however my flight to Bengaluru initially got delayed by a day and Expedia showed that I could still go ahead and cancel my booking and get a refund so I went ahead and cancelled but then later got to know that no refund will be issued since the cancellation occurred beyond their cut off time frame. I rebooked the same room in the same hotel for the same dates as I was put on an earlier flight after constant battling with the airlines. When Expedia tried to approach the hotel seeking a refund for my first booking they have declined the request. This is not fair when there is so much of uncertainity with the flight travel these days hotels must be considerate about the cancellations. And that too I have rebooked the same room for the same dates after my flight got rebooked but still the management is not ready to refund which is totally unfair."

"Lovely stay,spotless room,polite and helpful staff,awesome food.Special thanks to Stanzin and Gracil for their hospitality and service in Lapis restaurant."

"great breakfast buffet, clean rooms, staff was very helpful"

"Fabulous stay"

"Very nice and very good very clean"

"Good"

"The only reason I give this hotel a good rating over excellent is because I just stayed at the Four Seasons Bengaluru and the staff go out of their way to please you and make your stay phenomenal. When we checked into the Ritz we were on our way to the elevator when we realized we only had one key card. We asked the lady who checked us in and she told us to come back tomorrow. This should have been done immediately. The staff at the breakfast resto were great and helpful. Location is fantastic but I would likely go back to the Four Seasons before the Ritz. The service at the Four Seasons is top notch from start to finish. "

"The breakfast menu was really elaborate and the taste was flavorful. All the items were fresh and appealing to the taste buds. Special care was also taken for the individualized preference vis-a-vis the menu. Overall a refreshing experience "