East Central Shelby Hotels from ₹7,970

"I absolutely love this place. Great people, beautiful hotel, awesome Bass Pro Shop, and quick access to downtown. Make this your place to stay in Memphis!"

"Love this hotel! This was our second visit. Disappointed that TV only worked part of day . Also no hair dryer or no extra roll of toilet paper . All issues were reported to client services. "

"Great customer service & nice rooms."

"The front desk staff was very polite and helpful. The rooms were beautiful. The view was beautiful as well great place to stay. I would absolutely stay again."

"Everything was perfect. I will be back when I visit Memphis again."

"I stayed at this hotel for two nights. It has potential to be a really nice place, but it needs work. The staff was AMAZING! The rooftop views were beautiful, but you could only see them at 5 o’clock when the rooftop opens. The staff was willing to have maintenance open the rooftop for me but I declined since they had already been so helpful. I assumed I would be able to watch the sun in the morning, but was advised the rooftop was closed. My main concern was the cleanliness, especially in the hallways. It just doesn’t look like it has been maintained well. I did feel safe as a solo traveler and the location is convenient keeping Uber cost down."

"Misleading about being able to talk verbally with a personal assistant upon request regarding complaints. Housekeeping lacks of cleaning, microwave areas ignored the 3 days of my stay."

"Room was nice and loaction is good. The breakfast is very expensive. The thing that lets it down are the bar staff and some at breakfast (but not all). One bar staff member was rude and arrogant, the worst we come across on our road trip, if you don't want to work here just get another job. "

"The lady at checkin charged me for 5 rooms when i only had 2. Took 4 days to get it straight, then 2weeks to get refunded. "