Search Hotels in Downtown Menlo Park, Menlo Park

"Worst room ever"

"Was a nice spread out property with a comfortable room"

"Internet was fine, food choices meh. The air conditioner for heating did not work in my room - 222."

"Room was very nice but wasn’t delivered clean sheets when I called and left a vm to housekeeping. Also parking is not included; an additional charge is placed. "

"excellent"

"It ls a nice place for quick stay and have amazing breakfast choice!"

"I stayed here last night and overall the room was clean and tidy. The property itself seemed well maintained, and I appreciated the cleanliness. However, my experience at checkout was disappointing. When I showered around 8:45 a.m., the water was cold, and I was barely able to shower. I mentioned this to the front desk at checkout, and instead of apologizing or looking into it, the staff member told me he had showered at 6 a.m. without any issue. That response felt dismissive, as our experiences were clearly different. There was no apology or effort to address the concern — I was simply told “okay, you’re done,” and that was it. While the room itself was fine, customer service matters. A simple acknowledgment or apology would have made a big difference."

"Everything was wonderful and the staff was great"

"The receptionist treated me like if I was a homeless begging but I looked passed it. Over all the hotel and the restaurant staff were pleasant."