Search Riverside Hotels in Downtown Memphis

"Front desk staff (including security and valet) were outstanding. Cleaning staff seemed not as friendly during the free times I saw them. No saying hello, or evening returning the greeting, on the phone, or just not as customer-aware as the front desk staff. Also appreciated that air and heat worked in the room. Only negative regarding the room is the lack of ice dispensers. Overall, a great stay and I will definitely consider this one of my first choices in the future. Great job to the front desk/security/valet staff - I appreciate you all. Finally -- no one was at the front desk when I checked out (approx 02:45) - so I had to leave my keycard on top of the laptop at the front desk. Just a FYI."

"There was a few items required in our room, which were brought up promptly. Valet parking was excellent. Breakfast buffet was great and very good customer service."

"Reggie at the front desk was so helpful! We had an issue with the room lock and he came straight up and checked it out himself. When it was not able to be fixed, the supervisor and him switched us to another room even though we arrived late at night. Exceptional customer service!! Always greeted with a warm welcome and smile. Wasn’t excited about having to use the valet, but each driver was great and so friendly, it was no trouble at all. Would definitely stay again."

"I loved to staff were amazing thank you for a great trip."

"Great hotel! I always enjoy staying at the moxy."