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Mercure Box Hill Burford Bridge Hotel

Photo gallery for Mercure Box Hill Burford Bridge Hotel

Primary image
Seasonal outdoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Mercure Box Hill Burford Bridge Hotel

UNESCO Sustainable Travel Pledge

Mercure Box Hill Burford Bridge Hotel

4.0 star property

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
At the Foot of Box Hill, Dorking, England, RH5 6BX

Explore the area

  • Popular LocationJuniper Hall Field Centre8 min walk
  • Popular LocationSurrey Hills14 min walk
  • Popular LocationDenbies Wine Estate17 min walk
  • AirportLondon (LGW-Gatwick)32 min drive

Choose dates to view prices

About this area

Dorking

In a rural area and near a train station, Mercure Box Hill Burford Bridge Hotel is in an area with good airport proximity. Denbies Wine Estate and Effingham Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Surrey Hills and High Weald. Looking to enjoy an event or a game while in town? See what's happening at Cobham Training Centre or Epsom Downs Racecourse.
Visit our Dorking travel guideOpens in a new window
Map

What's nearby

  • Box Hill - 1 min walk
  • Juniper Hall Field Centre - 8 min walk
  • Surrey Hills - 14 min walk
  • Denbies Wine Estate - 17 min walk
  • Polesden Lacey - 15 min drive

Getting around

  • Dorking Box Hill and Westhumble Station - 8 min walk
  • Gatwick Airport (LGW) - 32 min drive

About this property

Mercure Box Hill Burford Bridge Hotel

Eco-friendly hotel with seasonal outdoor pool and business centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and a seasonal outdoor pool are on-site.
Mercure Box Hill Burford Bridge Hotel offers 57 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, German, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 10 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Emlyn Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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4 star
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Guest rating 3.5+
Guest rating 3.5+
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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: GBP 10 per person (approximately)
  • Self-parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Burford Bridge
Burford Bridge Hotel
Burford Hotel
Mercure Box Hill Burford Bridge
Mercure Box Hill Burford Bridge Dorking
Mercure Box Hill Burford Bridge Hotel
Mercure Box Hill Burford Bridge Hotel Dorking
Mercure Burford Bridge Hotel
Mercure Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Dorking, Surrey, UK
Mercure Burford Bridge Boxhill Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Hotel
Mercure Box Hill Burford Bridge Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Hotel Dorking

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 125 out of 310 reviews
5 - Excellent 40%
Rating 4 - Good. 108 out of 310 reviews
4 - Good 35%
Rating 3 - Okay. 34 out of 310 reviews
3 - Okay 11%
Rating 2 - Poor. 29 out of 310 reviews
2 - Poor 9%
Rating 1 - Terrible. 14 out of 310 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

3.5/5

Eco-friendliness
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Jul 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities
On the two days I stayed, there were weddings on each day. It was noisy at night and in the morning, but the worst part was that all the staff seemed focussed on the wedding and normal guests were ignored. We struggled to get a drink in the bar as the barman had disappeared into the wedding. Poor food choices. The swimming pool is also used by external guests. Bathroom very grubby and room was not cleaned. Very poor for an alleged 4* hotel.
Stayed 2 nights in Jul 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Mercure Box Hill Burford Bridge Hotel for a quick stay cation. The pool area is relaxing, with plenty of sun loungers set in front of box hill. Great service from Jonathan working in the bar and restaurant. Very clean.
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with family
Liked: Staff & service, amenities
Swimming pool looked good, good breakfast. Rooms a bit dated
Stayed 1 night in Jun 2022

1/5 Terrible

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in at 8pm to be told it’s £10 to park in the hotel car park and that there are not tables available for dinner. We asked if we could just order some chips or something to have in the empty bar/lounge are only to be told no, but we could buy some crisps. No mention of alternatives (we lawyer discovered a really nice pub 5 mins walk away). Really disappointing when we paid over £100 for one night. As it turned out, another member of our party had reserved a table for 6 of us for dinner, so we were able to order a meal in the restaurant. There were 2 other people eating, so not quite sure why we were initially told it was fully booked. There were NO vegan options on the very limited menu and although the chap serving us seemed lovely, had no idea about the menu/what was in each dish/what was vegan/not vegan. Everything was very slow, so we assume they were very short staffed. It’s a nice area for walking etc but I wouldn’t stay here again unless I had no option.
Stayed 1 night in May 2022