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"Clean rooms and toilets | Good ambience around the resort | Professional spa but starting late to their own convenience | Good service provided by staff"

"Well the Valle by Kondale hotels located in Munnar Kerala was fantastic experience being greeted very politely and humbly by the staffs. We were astonished at the sight of view from our room window,felt which was visible from the rooms window far ahead with a ray of golden sunlight falling on the mountain caps. Me and my wife instantly fell in love with Valle and all this because of the splendid hospitality we were receiving from time to time according to our want and desire from there started our journey of enjoyments in Valle for 4 days honestly 4 days is not enough to Explore Munnar atleast we should have stayed 10 days in Valle Rooms are spacious, Ambiance is very nice.Hotel Staff is very nice and soft spoken. Me and my wife are foodie exquisite dishes that will delight our taste buds" and that the chefs were "truly impressive". What else can we ask lovely morning breakfast service with a variety of savory foods and fresh fruits. We even asked customize food they made it for us. The chefs' mastery of flavors and presentation is truly impressive. From the freshest ingredients to the warm hospitality, specially thanks to all Chefs Me and my wife would definetly return back to Valle Munnar no doubt about it next time stay more days enjoy the ambience food lovely customer connection they provided us Love to return back again. Me and my wife wonderful experience "

"Staying at Heritage Madurai was the highlight of my trip — truly the best and only best part of my Madurai visit! From the moment I arrived, every single staff member was exceptionally warm, kind, and hospitable. You can genuinely feel how much they care about their guests — it’s that kind of old-school hospitality that makes you feel right at home. The property itself is absolutely stunning — beautifully maintained, immaculately clean, and surrounded by endless greenery. Even though Madurai can be quite hot, the resort feels like a lush green forest that instantly cools your mind and soul. The rooms are spotless, spacious, and thoughtfully designed, blending modern comfort with traditional charm. Every corner of this place radiates peace — from the stone pathways shaded by trees to the calm, earthy tones that make you forget you’re anywhere near a city. It’s a world of its own — serene, refreshing, and so beautifully kept."

"Amazing "

"Clean property, clean linens, overall a good experience and comfortable beds! We thoroughly enjoyed the dinner buffet at the on-site restaurant, and the breakfast buffet equally too! A short ride from the famous temple. This is the best place if you’re visiting the city. "

"Lovely stay with heated pool was amazing and cafés in the property is nice. Chocolate factory next to the stay makes the location nice."

"Staff is very friendly and helpful…Cleanliness and hygiene is very good…"

"Our stay at Scenic, Munnar - IHCL SeleQtions was nothing short of exceptional. The property exudes unparalleled beauty, perfectly blending the signature elegance of the Taj brand with the serene charm of its lush valley setting. From the moment we arrived, the breathtaking panoramic views from the lobby deck left us utterly mesmerized — a picture-perfect introduction to this tranquil retreat. What truly elevated our experience, however, was the impeccable service. The staff went above and beyond to ensure we were pampered at every step, anticipating our needs with genuine warmth and attention to detail. We would especially like to extend our heartfelt thanks to Harshita at the lobby, Praveen and Rajneesh in the restaurant, and Kunal, the talented chef — each of whom made our stay memorable through their professionalism and personal touch. For anyone seeking a luxurious escape amidst nature, complemented by exceptional service, Scenic IHCL SeleQtions is an absolute must-visit."

"Recently stayed at Grand Madurai Hotel, and it truly exceeded expectations. The location is incredibly convenient—perfectly situated for exploring the city’s temples, markets, and transport hubs. Whether you’re heading to Meenakshi Temple or catching a train, everything feels just minutes away. What really stood out was the reception staff. Warm, professional, and genuinely helpful, they made check-in smooth and were always ready with local tips and assistance. Their hospitality added a personal touch that made the stay feel special. The rooms were clean and well-maintained, with all the essentials for a comfortable stay. Overall, Grand Madurai offers a great blend of accessibility, comfort, and service—ideal for both leisure and business travelers."