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"Worst experience with expedia."

"Yes"

"Ocean was visible and pool was just ok. "

"Expedia advertised it falsely by stating there was a white Sandy beach and there was not a Sandy beach but 20 minutes away false advertisement. Overpriced. Poor restaurant, food, limited selection, and overpriced."

"The ocean was visible from most areas.ofnthe resort. Food was fresh, rooms excellent - cleanand roomy. "

"This hotel is small and slightly short staffed. Service is slow but friendly. The room had an amazing view but flying insects were a problem for us. The water goes from hot to cold. Beds were comfortable. The rooms are not modern but for the price and the beach it's well worth it. Emerald Beach is gorgeous and this hotel shines because of it. Also the food here is very good but expensive. No elevators. I would stay again. "

"We booked a balcony penthouse and the patio space was very nice. The only downside was a neighboring suite with guests that were chain smoking. The desk advised us they could send security. Fortunately it was our last day when they checked in and only ruined one morning. "

"Staff was very friendly and helpful. The hilltop bar is very laid-back and relaxing. The other pool has things going on all day to keep you entertained. There isn't that much of an option for eating on property. The restaurant food isn't good. And the coffee shop a bit overpriced. The location is great for getting to Redhook and catching the ferry to St John. "

"Room and view were good. Only a very few of staff were pleasant, rest were moody and uncaring of their job. A shout out to Elsa and Dominique for their service. the entire stay was disappointing. Only 3 umbrellas at the pool and maybe 5 at the beach. Not enough lounge chairs at the beach maybe 15 and not many more at pool. this is poor considering the amount of people staying. You would have to wait and lunge for a chair as people got up to leave. Waited over 30 minutes to receive our drink order at bar asked waitress and said that they will get around to it..We left..... similar attitudes throughout resort. Front desk staff was miserable, didn't acknowledge you when approached and they rolled their eyes and looked at you as though you were an inconvenience. Outstanding service was received by Elsa, front desk when checking out, Dominique, waitstaff at breakfast, Dave, shuttle driver. Would not return and would advise others the same."