Cruise Ships in West End

"Good location "

"It is a boutique hotel up in the mountains. Beautiful views. Kind professionals and unique rooms that you wont find in modern hotels."

"1. Safe, helpful staff. 2. sargassum smelled "

"All the staff was extremely helpful. Jayaire, the bartender in the lobby area was amazing. He came up with a special drink for us and it was a hit with several guests that asked what we were drinking. Other bartenders were not interested in learning it so we went elsewhere when he left daily at 5. He was amazing and made our trip even better. Best bartender!!"

"Everything about the Ritz was nice. The staff are the best part of resort. Friendly and eager to help out. If I had to complain about one thing, it would be the bathrooms around the resort...With the exception of the bathroom at Alora, none of them are airconditioned. Without air-conditioning, it get hits real hot, and the smell isnt pleasant either. "

"The front counter lady was very friendly and hrlpful. I’m grateful for this choice ad it was a last minute booking "

"Got stuck in STT a couple of nights when flights were cancelled due to Hurricane Erin. Staff were very courteous and accommodating, even as they were at work during a Cat 5 instead of at home with their families. Parts of the island flooded and were without power, but the Emerald Beach Resort had a generator and felt very safe. The restaurant and bar were delicious, and we even got a chance to walk the beach and play in the pool after the storm passed. Conveniently located near the airport was a plus for those in our party flying standby. "

"Our flight got cancelled at Airport and Windward Passage was there to save the day. Rooms were simple, yet clean. Staff was very caring and although the neighborhood was decent, the property was helpful. "

"I loved everything about this property it was definitely a home away from home. The staff was amazing super nice and made us feel so welcomed attended to all our needs. The food was really good as well. I definitely recommend this place. I can’t wait to come back."