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"Staff was all very courteous, professional and eager to help. I have to mention the concierge service was exceptional, especially a gentleman whom I didn't get his name when I arrived on May 2, 2026 and the ladies, Ting and Ori. Truly exceptional and caring service. Absolutely top tier."

"Location is good. Near to MRT station. However, nearby do not have many shops. Just 1 Family Mart that is 10mins walking distance. More like business hotel. Only 1 restaurant called Japoli. Their service stuff can be forgetful. Less helpful . No proper introduction even when mentioned first time visit to the hotel and restaurant. But I do like the food selections"

"Stayed in a 3-bed room. The room is well cleaned and comfortable, especially the toilet."

"Although the bathroom and room was large and good sized. The noise coming from the hallway was not good. The bed sheets were also very rough. "

"Clean room and nice staff"

"Clean room, nice staff."

"N/A"

"Poor communication, but they do try but they need to be more professional attitude towards to the customer. A couple days okay to stay. But better not asking specific question or request. And do not feel bad if they don’t reply or cut off, they just don’t understand what you saying Interesting, after couple staying hotel…. I think here is like a standard; I’m not so used to it but I won’t visit again"

"Beautiful place Great service"