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"The room was very tired and worn down. Needs a refurbishment. The mattress was poor and uneven. Needs to be replaced. Could not sleep due to cleaning occurring outside my room, despite it being a premium room"

"I recently stayed at Eros Hotel New Delhi Nehru Place for three nights and four days, and once again, it was a really great experience. This was actually my second stay here, and it has pretty much become my go-to place whenever I’m in Delhi. What really stands out is the staff — right from the concierge to the reception and housekeeping, everyone is genuinely warm, helpful, and always ready to assist. It makes a big difference when you feel welcomed throughout your stay. The ambience is pleasant and comfortable, and the amenities are quite good for the price point. Everything feels well-maintained and taken care of. Overall, I’ve had consistently good experiences here, which is why I keep coming back. Would definitely recommend this place to anyone visiting Delhi."

"not a very clean facility"

"Did not use the bar or the laundry service but if needed the service was available."

"Good "

"AC not working. Fridge not working. Napkins and towels with red spots. Very bad experience "

"I called the Hotel. At 1st instance they said room is not available at such low cost. Then again they called me and said they can arrange the dormitory in the rate I booked. I told them that I booked Double Delexe Room with AC With attached bath, then how you can give me Dormitory?. Then they offered me double Room but for that I have to pay three times extra per day. This is complete unprofessional behaviour from hotel. They are offering lower cost on Expedia. And in actual they are asking four to five times the amount, we actually booked."

"Room"

"I can copy and paste picture. Right in front of the room. All cleaning stuff was kept. Staff talking loudly even in the late night. Could not open bathroom as it was getting locked. They had keys to open every time. I will say not even they deserve one star "