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"Very helpful staff, especially Mark and the team on the bar area."

"Great location and Staff. Thank you"

"Great property, wonderful customer service. Really liked the location on the river near shopping and close to the subway and busses. Wish we had more time in the city."

"Staff at the front desk is very nice, Sri offered us room upgrade to king bed with Castle view after we signed up for ASR rewards. Rooms are spacious and the bathrooms are clean. Breakfast buffet is really good with a variety of options and the staff is friendly. Overall we enjoyed staying 2 nights, the area is nice, walkable to bus stops, restaurants and the old town. "

"Staff were friendly and check in was seamless. We enjoyed a lovely meal at the restaurant. The room was great."

"Very enjoyable stay. All the staff were very helpful. The breakfast and dinners were excellent."

"Loved this hotel! Wish we stayed longer than 2 nights. Great location close to lots of shopping and dining. The breakfast at the cafe downstairs was AMAZING! Irine at the front desk was super nice and accommodating. Loved that we were able to have our luggage held before and after our stay. We will return. "

"Exceptional stay. Had everything and more. From great room and amenities including great water pressure, fantastic breakfast, free washing and dryer, great staff, they couldn’t do anything more for us, convenient walkable Location, great recreation spaces. Do yourself a favour. "

"Hotel location, staff and property were amazing. Walkable to all the key things - royal mile, Cowgate, grass market, the castle etc. Rooms are sparkling clean and staff is outstanding - A++ will stay again. "