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"Did not use the pool"

"The rooms where very good, location of the resort was also vey good."

"Yes"

"Room was clan and spotless, washrooms were amazing and it was a really good stay with a really great breakfast buffet "

"I feel I have been charged very high per day DY hotels.com"

"Location of property is very good but property is not maintained. Specially surrounding and bathrooms."

"I had a very disappointing stay at VITS Hotel, Karad. Despite being a premium-priced property, the service quality was extremely poor. • In-Room Dining was a nightmare — delayed responses, overpriced items, and basic amenities like water were not provided on time. • Room service was unresponsive even after repeated calls. • Hospitality was unprofessional — we submitted Aadhaar cards for both guests at check-in, yet were later asked to pay extra for the second person. • The overall experience felt like we were being overcharged for below-average service. This hotel clearly lacks proper management and customer service. I would strongly advise against staying here, especially for couples or anyone expecting even basic hospitality."

"We were extremely disappointed with our experience at this hotel. The location is very poor, situated in a congested and densely packed area, which made access difficult and unpleasant. The rooms were old, poorly maintained, and had a strong, unpleasant odor. To make things worse, there was a lizard roaming around in the bathroom, which was quite disturbing. Despite booking two AC rooms, one of the rooms did not even have a working air conditioner. Given the condition of both the rooms and the overall environment, we had no choice but to check out immediately and book another hotel in Mahabaleshwar. Unfortunately, the entire booking amount for the two rooms was wasted. Overall, this was a very disappointing experience, and we would not recommend this hotel to anyone."