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"The place is nice but the working staff here are so kind and helpful I treated it like I was at my friend's place n the staff has gone out of there way to help I'm traveling alone and I wish I could thank them better but become friends with some of the working staff here now kuz there down to earth working class like me n it's makes a better exp to the kitchen staff n the Hosts helping guests your amazing people thank you for the great memories n exp "

"One of the best places to stay in Nairobi. Close to most places, friendly staff, great food and very safe for a stay."

"The hotel is very clean and staff are friendly.Food good and fresh and good presentation"

"Great place"

"Arrived in the rain and dark so not seen the property outside but inside lovely and great care taken to make us feel welcome "

"We had such a pleasurable experience at this hotel. The staff were amazing! They were accommodating and friendly. The food was good and so were the drinks. It was also a very clean hotel. We received room service multiples times and they were fast and efficient. I would highly recommend this hotel if you are staying in Kenya. They are also very central to nice restaurants, shopping and the safari. "

"The airport is very close to the airport and they offer free shuttle every hour. They also secured a driver for us to take us into Nairobi for dinner and they also offer safaris to Nairobi National Park. A real gem Of a park and a knowledgeable guide. Much cheaper than hiring outside company! The restaurant food is excellent and the staff is superb. A real haven of luxury in hectic and gritty Nairobi!"

"1st room had bed bugs but I was relocated to another room on an upper level. Staff and service was great."

"The two ladies at the reception Faith B and Mercy doing the night shift were outstanding and I believe they deserve a raise in salary. I want to inform Ibis, they are the evening Diamonds of that Hotel, very professional, welcoming and absolutely amazing with good knowledge of the area which made me feel very much at home. "