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"I stayed there a few nights like last Sept, I am always impressed by the hospitality of the staff. The location of this hotel is unbeatable, heart of the city, walking distance to all kind of shopping centers and restaurants; convenient to go anywhere by public transportation."

"Excellent room and service. The location is very convenient, direct walking to Suzhou center. "

"This hotel is very clean."

"It was an amazing stay."

"Staff is ok in speaking English, Manager was rude, I stayed for two plus weeks and one day while returning person at gate asked for my umbrella and I gave it to him but it was from my room and they marked as missing from my room and charged me, talking to manager was of no use"

"This property is a new hotel with modern facilities, welcome cookies is available, very nice one. However, the air-condition is not friendly enough as we got very hot in the room, the room temperature is around 27-28 degree. Hereby, I would like to express my thank you to Ms. Melody Yao, who is the duty manager of this hotel. She is willing to help and shows me another room for replacement. I think I will choose this hotel for my next stay because of the kindness of Melody. "

"Do not imagine yourself staying in a five stars hotel. This is a very old property. The furniture and amenities are old and beat up. The staff is friendly and competent. The cleaning crew is very friendly and did a good job. The issues arise from the property showing its age that’s all. If you want a true luxury experience I suggest looking for another place:)"

"very good hotel, staff were nice"