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"Staff were very helpful and friendly in reception. Hotel is in need of updating but rooms are clean and comfy."

"Very pleasant service, very tasty breakfast, clean rooms,,"

"Five stars"

"Nice place, secure and right in the heart of the city. Very convenient to get anywhere. "

"nice hotel"

"Great hotel, wonderful spa, nice rooms. Dining options seemed to be limited, or maybe it was an off-season thing. I didn't have much time to walk somewhere for a meal, and at the time hotel restaurants were either closed or didn't serve proper meal, so I had to order room service (which was still delicious, but I would have prefered to eat out)."

"Great guys and really very amazing team!! "

"Great hotel in a great area. Very safe and the rooms are big and wonderfully designed "

"In short: a nightmare for 5 nights As someone who travels quite a bit around the world and in Batumi in particular, I have never come across such a bad phenomenon and experience. Such an experience that can completely ruin an entire trip.!!! Of all the bad reasons I can list about this hotel: I don't think an A4 page will be enough to contain all of this: So I'll start: Poor room service A dirty bathroom in addition to that I also slipped in it as a result and had to evacuate in an ambulance Rude and unhelpful reception staff Old and dirty bedding and furniture Dismal maintenance (torn carpets, dirty bed linen, broken bathtub) Air conditioner does not work at all without possibility of repair A safe does not work without the possibility of repair All kinds of attempts for additional charges according to laws that Kimim invented in any hotel in the world. Mini bar with mafia prices. They require you not to bring food and drink into the hotel (that is, they force you to order from their worst room service with exorbitant prices) Any additional request of the guest is met with reluctance and responsiveness. Every hotel I've been to in Batumi, even 3 stars, did not reach the dismal level of the above hotel. If you love yourself, please stay away from this hotel."