"Reserva via telefonica y cuando llegue no estaba mi cupo ni tampoco se esmeraron en buscar solucion, quede sin hospedaje hasta buscar un nuevo hotel. Pesimo servicio."
"Reserva via telefonica y cuando llegue no estaba mi cupo ni tampoco se esmeraron en buscar solucion, quede sin hospedaje hasta buscar un nuevo hotel. Pesimo servicio."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
If you’re staying over in Puerto Natales I would recommend this hotel without hesitation. It exceeds expectations on every level. We stayed in room 12 which overlooked both the main street and also the sea, it being dual aspect. Great value for money and a free welcome drink greated us at the bar located on the 4th floor.
If you’re staying over in Puerto Natales I would recommend this hotel without hesitation. It exceeds expectations on every level. We stayed in room 12 which overlooked both the main street and also the sea, it being dual aspect. Great value for money and a free welcome drink greated us at the bar located on the 4th floor.
Super accommodation, great sized room. We were there over a week so the room size was important. Seating on the terrace overlooking the lake and by the pool in the sun. Very friendly staff.
Super accommodation, great sized room. We were there over a week so the room size was important. Seating on the terrace overlooking the lake and by the pool in the sun. Very friendly staff.
Mark
Reviewed January 17, 2023Reviewed January 17, 2023
My wife and I have stayed in this hotel several times over the years and after 5 years or so we find it unchanged in the positive sense. Very accommodating staff, and all the services very accessible. We stayed on the 18th floor which has access to the upstairs lounge. All very nice.
My wife and I have stayed in this hotel several times over the years and after 5 years or so we find it unchanged in the positive sense. Very accommodating staff, and all the services very accessible. We stayed on the 18th floor which has access to the upstairs lounge. All very nice.
I’m frequent traveller where I spend much time in hotel stays, and this hotel is one of those I will definitely go back to again
Service, location and the help of staff is amazing
I’m frequent traveller where I spend much time in hotel stays, and this hotel is one of those I will definitely go back to again
Service, location and the help of staff is amazing
Y
Reviewed November 24, 2022Reviewed November 24, 2022
Stunning hotel in a lovely area of Santiago. Our room was spotless and the restaurant food was delicious.
Loved the swimming pool to relax by after a day exploring.
The front desk staff were also super helpful.
Highly recommended.
Stunning hotel in a lovely area of Santiago. Our room was spotless and the restaurant food was delicious.
Loved the swimming pool to relax by after a day exploring.
The front desk staff were also super helpful.
Highly recommended.
Lyndsay
Reviewed February 4, 2026Reviewed February 4, 2026
The hotel was extremely comfortable - lots of places to sit and chill inside and outside if you wanted to rest from walking up and down those hills! Located near many good restaurants and local art and craft shops. The staff were very friendly and helpful in booking restaurants and providing tips for places to visit. This was more expensive than some hotels we looked at, but we thought it was well worth the price. Valparaiso can be tiring (all those hills in the heat!) and this was a welcome...
The hotel was extremely comfortable - lots of places to sit and chill inside and outside if you wanted to rest from walking up and down those hills! Located near many good restaurants and local art and craft shops. The staff were very friendly and helpful in booking restaurants and providing tips for places to visit. This was more expensive than some hotels we looked at, but we thought it was well worth the price. Valparaiso can be tiring (all those hills in the heat!) and this was a welcome...
Anonymous traveller
Reviewed December 26, 2015Reviewed December 26, 2015
Helpful staff. Food in the dining room was good, but sometimes the service in the dining room was very slow. Staff in other areas - housekeeping, reception etc could not be faulted.
Helpful staff. Food in the dining room was good, but sometimes the service in the dining room was very slow. Staff in other areas - housekeeping, reception etc could not be faulted.
Anonymous traveller
Reviewed February 11, 2015Reviewed February 11, 2015
This is one of the best hotels I have stayed in abroad and in the United Kingdom. Excellent professional service with fabulous surroundings and facilities. Food and drink options excellent. Welcoming and very friendly the staff are this hotel. Nothing is too much trouble 10/10 🇨🇱
This is one of the best hotels I have stayed in abroad and in the United Kingdom. Excellent professional service with fabulous surroundings and facilities. Food and drink options excellent. Welcoming and very friendly the staff are this hotel. Nothing is too much trouble 10/10 🇨🇱
Matthew
Reviewed January 18, 2024Reviewed January 18, 2024