Private beach, white sand, sun-loungers, beach umbrellas
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Reviews of Holiday Surf and Racquet Club

3.5 out of 5
Holiday Surf and Racquet Club
510 Gulf Shore Drive, Destin, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 57 reviews" "
Rating 8 - Good. 17 out of 57 reviews" "
Rating 6 - Okay. 4 out of 57 reviews" "
Rating 4 - Poor. 6 out of 57 reviews" "
Rating 2 - Terrible. 3 out of 57 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

TERRIE

Travelled with group
Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2021
Response from Holiday Surf Management on 29 Sept 2021
Thank you for your review of our property and we are glad you enjoyed yourselves. We look forward to your return hopefully soon!

10/10 Excellent

Joi

Travelled with group
Liked: Amenities, property conditions & facilities
This was a great property., could have had a few more cleaning and disinfectant profucts.
Stayed 3 nights in Aug 2021
Response from Holiday Surf Management on 31 Aug 2021
Thank you for your review of our property. Glad you enjoyed yourselves. We do provide hand sanitizer and if asked we have clorox wipes available for use. Come back and see us soon!

6/10 Okay

Ethelena, Brooklyn

Travelled with family and small children
I couldn’t get a roll of toilet tissue. Several of the lamps did not work. Charging plugs did not fit securely into the wall. WiFi was awful; phones cut off communication a ton. No beach towels available. Kitchen appliance was well stocked; had everything we needed. Games were available. Rooms were nicely decorated, beds were comfortable with lots of extra bedding and pillows. The deck was pleasant: overlooking part of the gulf, the pool and tennis courts
Stayed 3 nights in Aug 2021
Response from Holiday Surf Management on 31 Aug 2021
Thank you for your review. Possibly a call to the condo before arrival may have better informed you of what to expect when renting a condo. Glad you enjoyed the unit and view. Hope to see you again soon!

10/10 Excellent

TONI

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was a very friendly place. Could have had a cleaner room, but it was passable. The carpet was especially gross, felt moldy and sticky. The pool was amazingly clean. The beach attendant, I think his name was Julian or Julius was the sweetest, friendliest and most helpful ever. I didn't like having 1 elevator. Nor did I care for the fact we had to walk half the building, go 4 floors down, outside to a barely covered area next to the outdoor grills to smoke. That was ridiculous. Not to mention putting the smoking area in the grilling and picnic area. When folks were at the table eating what they grilled they had to share the area with us smokers. I mean seriously you should consider allowing smoking on balconies it is outdoors afterall. But...all in all it was nice and we might return next year. Even though we hated the smoking accommodations we did make several new friends at the smoking area. Two couples live within driving distance of our home and we are planning on keeping in touch. Thanks for an almost perfect stay.
Stayed 5 nights in Aug 2021
Response from Holiday Surf Management on 31 Aug 2021
Thank you for your great view of our property. Lovely to hear about the beach attendant, we just love him! I understand your concerns with the designated smoking areas and glad you made the best and met new friends! We hope to see you next year!!

8/10 Good

TONI

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Aug 2021

10/10 Excellent

Antonio

Liked: Cleanliness, room comfort
Great place to stay
It was an amazing stay. The views of the beach were incredible. I'll definitely stay again.
Stayed 3 nights in May 2021
Response from Holiday Surf Management on 31 Aug 2021
Thank you for your review of our property and so glad you had an amazing stay. Until next time....

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view was amazing. And the white powder sand was something ive never seen before.
Stayed 6 nights in Apr 2021
Response from HSRC on 3 May 2021
Thank you for you review! We are glad you enjoyed your stay!

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The view of the gulf was the best thing about the stay. The room was horribly dirty, with outdated and old creaking furniture that was dirty as well. Everything in this room was nasty and dirty down to the dishes.
Stayed 3 nights in Apr 2021
Response from HSRC on 3 May 2021
Thank you for taking the time to leave us a review. Your feedback is very valuable to us. On our next inspection of this unit, we will look to see how we can make better improvements based on your concerns. You are a valued customer and your satisfaction is a top priority for us.

2/10 Terrible

Verified traveller

Stayed 4 nights in Apr 2021

10/10 Excellent

ANDREW

Liked: Room comfort
Great location, need to live here!
Great location on the beach. 1 hour walk to the Harborwalk. 20 minute walk to a good breakfast. We were told Ubering would be a problem, but we had no issues at all. The condo we stayed was perfect and decorated with a really nice beach vibe to it.
Stayed 6 nights in Apr 2021
Response from HSRC on 25 Apr 2021
Thank you for you review! We are glad you enjoyed your stay!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great family atmosphere. Kids loved the heated pool. Shuffle board was fun. Great view.
Stayed 7 nights in Apr 2021
Response from HSRC on 16 Apr 2021
Thank you for you review! We are glad you enjoyed your stay!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The condo was very clean, cute, & had a great view. The staff was so helpful. Would definitely stay there again.
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2020

8/10 Good

Sherry

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2020

4/10 Poor

Jarek, South Carolina

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Apartment was old and rundown. Dirty and damaged walls and doors with paint cracking and falling off. Cracked toilet and sofa smelled as if someone peed in it. Looked like the ultimate spring break spot for college students based on the condition of this apartment.
Stayed 5 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Great beach location
The location is perfect, beach was great and the condo perfect size for two couples.
Stayed 7 nights in Oct 2020
Response from HSRC on 3 May 2021
Thank you for you review! We are glad you enjoyed your stay!

8/10 Good

Troyab13, Lafayette, LA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the location and property for the Holiday Surf and Racquet Club. It is right on the beach and has very nice amenities (beach chairs and umbrella, tennis courts, shuffleboard, etc.) It is also very clean and maintained. The staff are very courteous and friendly. Our only issue was the condo we were given was outdated. It was clean and neat just could use some updates with the furniture, flooring and especially the beds. Overall we would definitely stay here again, but would choose a different condo
Stayed 5 nights in Oct 2020

10/10 Excellent

KELLI

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2020

2/10 Terrible

marguerita, jacksonville florida

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
awesome place. will go back and will recommend to friends and family . Very clean
Stayed 4 nights in Sep 2020

10/10 Excellent

eva, lubbock

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
i loved our room !!the ocean view was amazing it was really clean!!
Stayed 5 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 5 nights in Aug 2020

10/10 Excellent

KAREN

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2020

8/10 Good

Nolacat

Liked: Cleanliness
Location was great, check in was a breeze. Overall a good vacation. My only complaints are this. The guest bath never drained, I called front desk twice but they never came to fix it & Upon arrival I was putting my clothes away in the drawer in master bedroom and I found a pair of undies in the top dresser drawer. I was more concerned of how clean the condo was, because I was told the condo was being cleaned better and more caution was taking due to the virus. In my mind if the condo was thoroughly cleaned I wouldn’t have found a pair of left over undies in the drawer. Thankfully we packed disinfectant wipes and Lysol to spray and wipe down everything before we got settled. Other than this, we had a great time.
Stayed 3 nights in Jul 2020
Response from HSRC on 4 Aug 2020
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, room comfort
Great experience
Amazing trip.. staff was informative and helpful...hotel was older but very clean and view was outstanding
Stayed 6 nights in Jul 2020
Response from HSRC on 4 Aug 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

DD, Detroit, MI

Travelled with partner
Liked: Cleanliness, amenities
The location of this hotel is great. They also have great amenities.
Stayed 3 nights in Jul 2020
Response from HSRC on 22 Jul 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Driver, Woodburn iowa

Travelled with family
Liked: Cleanliness
Awsome location and view. our room 623 was awsome better then anyone can imagine definitely gonna return here every year
Stayed 5 nights in Jul 2020
Response from HSRC on 22 Jul 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2020
Response from HSRC on 22 Jul 2020
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Doug, Ky

Travelled with family
Disliked: Amenities
Was not impressed for what it cost. Staff was not very informative borderline rude. It was on the beach that was only plusplus
Stayed 3 nights in Jun 2020
Response from HSRC on 22 Jul 2020
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Nakeisha, Opelousas, LA.

Travelled with partner
Liked: Cleanliness, amenities
Everything was excellent !!! We really enjoyed everything.
Stayed 3 nights in Jun 2020
Response from HSRC on 22 Jul 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 4 nights in Aug 2019
Response from HSRC on 4 Aug 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, room comfort
We had an amazing time at Holiday Surf and Racquet club! Our only complaint is they were repairing dunes during our stay so the view was of construction equipment, and our umbrellas and chairs were shifted over and very crowded. However, we understand that is out of the property’s control.
Stayed 4 nights in Jun 2020
Response from HSRC on 22 Jul 2020
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Travelers, Kentucky

Travelled with partner
Disliked: Amenities
$1,700 for four nights and only one room condo (room #422). The room was severely outdated. We travel in this area A LOT, so 0 was over charged for quality of stay. Definitely wasn't advertised accurately. The staff was super friendly.
Stayed 4 nights in Jun 2020
Response from HSRC on 22 Jul 2020
Thank you for your feedback. We will be addressing your concerns.

6/10 Okay

Mona, Indiana

Travelled with partner
Liked: Cleanliness, amenities
Loved the closeness of the beach! But the key code we were given didn't work, waited 15 min for maintenance ended back at the front desk to get a key! Maintenance never did show. Everyday on the beach we were questioned about where we had been and given the 3rd degree. We should have been informed that they were working on the beach, the area became non existant for us to go out and they worked all night on it so constant noise.
Stayed 6 nights in Jun 2020
Response from HSRC on 22 Jul 2020
Thank you for your feedback. We will be addressing your concerns.

4/10 Poor

Claudia

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in May 2020
Response from HSRC on 22 Jul 2020
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2020

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness
Quite place on the best beach
Great view. Kind of far from places to eat.
Stayed 3 nights in May 2020

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Amenities
The room was a bit dated and when I booked it said one king bed, one queen bed and a queen bed that pulled out from the couch. When we arrived it was one king bed, one full size bed and a twin.
Stayed 3 nights in May 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2020

8/10 Good

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I contacted Expedia regarding my stay while I was there. I have not received a response. The property is not reflected on your website as it truly is. We were expecting a top property from Expedia (your site reflects great photos). Instead we were given a run down condo, windowless room and rude uncooperative staff. I am now wondering if I need to cancel Expedia for my future trips I have reserved.
Stayed 3 nights in Sep 2019
Response from HSRC on 24 Sept 2019
Dear Guest, We are sorry to hear that you did not enjoy your stay. Holiday Surf & Racquet Club is committed to improving the quality of our guest stays and are continually looking for ways to improve guest relations. We appreciate all feedback and we will look into all issues brought to our attention. Sincerely, Holiday Surf & Racquet Club Guest Services Team

8/10 Good

Daniel

Liked: Staff & service, room comfort
Great location just a little dated and had work going on so kinda annoying but overall good place
Stayed 7 nights in Jun 2019
Response from SS on 5 Jul 2019
Thank you Daniel for taking the time to leave a review. We do have one owner currently undertaking a complete remodel of their unit, which was close by to where you stayed and we apologize if this disturbed you some, but I hope did not spoil the overall enjoyment of your time with us. We do limit hours of work and we hope this unit will be finished very shortly, for guests to enjoy. We hope we can welcome you back to stay with us again.

6/10 Okay

James

Disliked: Staff & service
Went the whole 5 days with no internet and no TV. Was good with the no tv but the internet was a must. The clerk at the desk offered to help but with 2 devices in the condo it should have been easier. No passwords worked. Had limited service via the phone. Ocean view? First floor and all we had to look at was sky and the dunes. A bit misleading. 1800 bucks for a view of the sky made me a bit bitter. Would stay there again but maybe second floor to actually have an ocean view. Not one to expect anything but a refund of part of the stay for false advertising would be the right thing. But, I assume that would be a reach.
Stayed 5 nights in Jun 2019
Response from SS on 29 Jun 2019
Thank you James for taking the time to leave us a review. Having taken a look at your reservation, I do apologize that you were allocated a ground floor room, that does not have a true ocean view, as this was the last available unit for your dates. We are glad you enjoyed your stay despite this and may return. I will contact you via your personal email which we have on file and offer to make this right for you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from SS on 4 Jun 2019
Thank you so much for taking the time to leave us a review. We hope you enjoyed your stay with us and we can welcome you back again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from SS on 22 May 2019
Thank you so much for taking the time to leave us a review. We are delighted that you enjoyed your stay with us and rated us 5/5! We hope to be able to welcome you back again soon.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Great location and beach services and swimming pool.
Stayed 4 nights in May 2019
Response from SS on 8 May 2019
Thank you for your review. We are delighted that you enjoyed your stay and the facilities at Holiday Surf and Racquet Club. We hope to be able to welcome you back in the future

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
The people who the property need to get new furniture for the living room the mattress on the bed need to be replace they need a washer and dryer l will not be using 106
Stayed 4 nights in Apr 2019
Response from SS on 12 Apr 2019
Thanks for taking the time to leave your review. We will chat with the owner of the unit and pass along your suggestions for improvement. Whilst this particular unit does not have a washer/dryer, we do have 6 units that do, as well as two on-site laundry room facilities for everyone's use We do hope you enjoyed your stay and had fun at the beach.

10/10 Excellent

James, Woodstock Ga, U.S

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Very good location and very quiet. The pool very good and hot, very nice clean and very friendly people . We love it.
Stayed 3 nights in Feb 2019
Response from Sandra on 16 Mar 2019
Thanks James for your review. We are delighted that you enjoyed your stay and hope to welcome you back in the future! Sandra - Holiday Surf

10/10 Excellent

Wilmer

Very good
Fast access to the beach, room it was very clean nice balcony view
Stayed 3 nights in Aug 2018

8/10 Good

Robert

Labor Day weekend
Great views. Clean rooms. Parking was secured and safe. Would recommend to anyone.
Stayed 3 nights in Aug 2018