It is a very nice hotel located on a very busy area with shops nearby although crossing the road to reach the shops is quite difficult and impossible if you have any mobility issue. I booked my wheelchair accessible room at the hotel weeks ahead of arriving but found that the only accessible room in this large hotel had been allocated to someone else. Hotel management tried to rectify this by offering me a suite but that did not have accessible bathroom (the doors of bathrooms in India are for some reason very narrow, often less than 2 feet wide). It took a few hours for the hotel to re-allocate me my room. The accessible toilet had handrails that were resting on temporary base so increasing risk of a fall. Shower area did not have a shower seat and the whole bathroom and toilet area is rather small which is made worse by the door opening inwards. Room was comfortable and food was good.…It is a very nice hotel located on a very busy area with shops nearby although crossing the road to reach the shops is quite difficult and impossible if you have any mobility issue. I booked my wheelchair accessible room at the hotel weeks ahead of arriving but found that the only accessible room in this large hotel had been allocated to someone else. Hotel management tried to rectify this by offering me a suite but that did not have accessible bathroom (the doors of bathrooms in India are for some reason very narrow, often less than 2 feet wide). It took a few hours for the hotel to re-allocate me my room. The accessible toilet had handrails that were resting on temporary base so increasing risk of a fall. Shower area did not have a shower seat and the whole bathroom and toilet area is rather small which is made worse by the door opening inwards. Room was comfortable and food was good.

A verified traveller from Leeds, UK stayed at Hotel Madhuban

Posted 11 months ago

Hotel Madhuban

Image for Four Points by Sheraton Dehradun

Expedia Verified Review…

4 out of 5

Central location. Neat and clean rooms. Courteous staff…

A verified traveller stayed at Four Points by Sheraton Dehradun

Posted 1 month ago

Four Points by Sheraton Dehradun

nice try, but...…

2 out of 5

Sofitel Hotels are supposed to be 4-5 star hotels. However, this one, with a slightly ripped off name of "Softel" was a 2 star. A short list of the issues with this hotel: very inconsistent Internet and an unwillingness of hotel staff to restart routers, a gym that requires booking in advance (?), extra charges for numerous water bottles appearing at the bill at checkout requiring careful checking by guests, toxic levels of insecticide spraying in the reception area daily to manage mosquito problem with no forewarning to guests trying to access the only area of the hotel where the internet works. I don't know if there is a better hotel in Dehra Dun, so this may still be the best option there.…Sofitel Hotels are supposed to be 4-5 star hotels. However, this one, with a slightly ripped off name of "Softel" was a 2 star. A short list of the issues with this hotel: very inconsistent Internet and an unwillingness of hotel staff to restart routers, a gym that requires booking in advance (?), extra charges for numerous water bottles appearing at the bill at checkout requiring careful checking by guests, toxic levels of insecticide spraying in the reception area daily to manage mosquito problem with no forewarning to guests trying to access the only area of the hotel where the internet works. I don't know if there is a better hotel in Dehra Dun, so this may still be the best option there.

A verified traveller stayed at Hotel Softel Plaza

Posted over a year ago

Hotel Softel Plaza

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