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"Robert the concerige manager was the best made our trip japanese hospitality "

"This hotel was a find. Great central location, MRT stop is literally next to the hotel. The area has great access to local shops to grab what you need (7-11 is 3 min walk away, next to a cute little park where you can bust out all the yummy Asian snacks and rest in shade.). Five min walk away is a small night market with great food options, a fun multi-story electronics mall and DonDonDonki supermarket. The hotel got just about everything right. VERY QUIET inside (there was construction outside my window that was pretty much inaudible). The hallways were well carpeted and I never heard other guests. The room was standard size. If you are two travelers with a lot of luggage you will have to be smart about the space or get a larger room but for me it was spacious enough. Everything was well and smartly designed - for example, there were seemlessly designed light controls for some/all lights by the bed but the bedside light also had a physical switch in a groove on the wall that you can easily find by touch. The roller curtain was blackout and the thermostat was simple to operate the very quiet air-conditioning. They even thought through the do-not-disturb tags - they were simple magnets you stuck on the door. And I particularly appreciated the superfancy Toto toilet, IYKYK :). The entire hotel was spotless, staff was very professional and courteous. I was not familiar with this hotel chain before and now I they have my attention. Truly two thumbs up. "

"I made a mistake on this booking I book a extra day by mistakes Expadia and the hotel was pretty pore to resolve my problem "

"Staff was helpful and very caring to our stay and will try to accommodate to your need"

"Staff was super friendly and the room was clean and comfortable. We really like the free water and snacks and the free breakfast was so good! "

"Hotel is close to all attractions and MRT very happy to stay "

"The best hotel I ever stayed at! I booked this for my family and they loved it a ton! The staff is attentive and kind. The amenities are great such as the gym, pool, room service, laundry, and more. Very conveniently located as well (central Taipei). Highly recommend everyone to book their stay here! "

"Clean room and good location "

"Convenient location, friendly staff and clean room "