"No kettle in the room n need to take from gallon mineral water near the elevator...water is room temperature..Hot water is not working, because not connected to the electrical point..."
"No kettle in the room n need to take from gallon mineral water near the elevator...water is room temperature..Hot water is not working, because not connected to the electrical point..."
"I chose this hotel because it was 10 min by car from Surabaya Gubeng station.
All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay.
1. Breakfast: I personally did not think it was delicious compare to other three star hotels.
2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next...
"I chose this hotel because it was 10 min by car from Surabaya Gubeng station.
All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay.
1. Breakfast: I personally did not think it was delicious compare to other three star hotels.
2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next...
"We all are very impressed with how well the hotel is run. Among 5-star hotels in Surabaya and Jakarta, this hotel is the best and service truly stands out.
Room service was prompt and courteous, the Executive Lounge offered excellent food, drinks, and personalized attention, and breakfast at the Pavilion was outstanding. "
"We all are very impressed with how well the hotel is run. Among 5-star hotels in Surabaya and Jakarta, this hotel is the best and service truly stands out.
Room service was prompt and courteous, the Executive Lounge offered excellent food, drinks, and personalized attention, and breakfast at the Pavilion was outstanding. "