"My husband and I stayed at the Heritage Inn for one night with our dog as we were in town for work.
Overall, we had a great experience until we got locked out of our room for almost 2 hours ..
First thing to note, when booking on Expedia it does not clearly state this but not all rooms are pet friendly.
We were messaged by the property stating this and unfortunately, the room we booked was not pet friendly. The manager ultimately allowed us to keep our room though!
Our coworkers stayed at the inn as well and same thing happened to them.
Heritage inn is absolutely BEAUTIFUL! And I still recommend staying here as it is in a great location & near lots of restaurants.
The place is very clean and well kept- HUGE shout out to whomever tends the garden! It is beautiful and my pup loved smelling all the flowers.
Our room was very clean and spacious. The bed was super comfortable and I loved the little details such as chocolates on the bed side table.
The guest lounge is also great for grabbing a snack / drink and they have a bunch of DVDs you can borrow!
*There is no staff onsite* this was very inconvenient when it came to getting locked out of our room. We had to wait until a housekeeper arrived to unlock it which took about 2 hours.
Huge shout out to the manager Michelle! She was always available, kind, and helped anyway she could! Thank you!
We were told we would be rectified for this error, but I'm still waiting to hear back on how they plan on doing so."
La Quinta Inn & Suites by Wyndham Holbrook Petrified Forest
4/10 Poor
"I will say that the staff was somewhat helpful. I wasn’t able to take a shower the first day or night because my showerhead had visible fungus on it and it was just absolutely disgusting. The guest roll out couch or couch in my room was still dirty from the previous guest. I had chips and stuff in it the maids or cleaning service didn’t even think to clean it up or fluff up the cushions or anything. It looked like somebody just sat on it and it was fresh. And the floors looked absolutely dirty. There was quite a few stains and stuff. I don’t think I’ll ever stay there ever again, but I did tell the staff about the showerhead and they were able to fix it. But I still felt uncomfortable taking a shower. I didn’t take a shower for two days there but maybe after this review they’ll make a few changes but for this place to be new in the area and the equipment and the display was so disgusting. You would’ve thought it was a rundown hotel."
"This hotel is pretty basic, but it was reasonably priced, clean, the staff was helpful, and they served breakfast. Don't let the iffy exterior fool you, it's a great place to stay in Holbrook."
"The room was clean and cool and the bed was the most comfortable we’ve had on a nearly two-week roadtrip. The sheets were especially soft. It was also really quiet, which is hard to find in a hotel and I cannot overstate my appreciation for that. Loved the friendly and helpful night attendant. Proximity to petrified forest and Holbrook restaurants and shops was highly convenient. Don’t bank on the breakfast though; it’s adequate but you may be disappointed if you expect anything elaborate. Go to Tom & Suzie’s!"
"It was a great stay, nice rooms clean and the staff is very friendly and helpful.
My only complaint it the breakfast I was hoping for more like eggs and biscuits and gravy the sausage is very gross."
You can spend an afternoon browsing the exhibits at Rainbow Forest Museum during your trip to Holbrook. Discover the area's desert landscapes and top-notch restaurants.
Crystal Forest Loop is located in Chambers. Travellers like this welcoming area for its restaurants. Chambers is home to 7 hotels and other accommodation options, so you can find something with the amenities you're looking for.
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Yes! You'll find that most hotel bookings are fully refundable as long as you cancel before the hotel's cancellation deadline, which often is within 24-48 hours of check in. If your reservation is non-refundable, it may still be possible to cancel it and get a refund within a 24-hour period of booking. Enter your dates, click on "Search", then use the "fully refundable" filter to view the best deals near Crystal Forest Loop.