Crown Plaza

Courteous staff however, although the room appeared ok on the face of things, we discovered hairs in the bed, no toilet paper in the bathroom. Situated down a dark alley and didn’t feel safe

A wonderful stay in a quirky and unique hotel. The architecture and decor are both magical, and the staff very friendly and helpful.they are doing some work and repairs around the property, but this did not impact on my stay as some of the rooftop terrace was still available for use. If you want to experience the bustle and lively chaos of real Delhi, this is the place for you as the area around the hotel is like nothing you have seen before. Hotel security is good and the guard on the door professional and polite. If you want no frills with a lot of character, I recommend this place

This property is basic and in a bad area. Indoors it is adequate but with some safety issues such as wet tiled floors with no safety signage and equipment left on stairs. Breakfast is very basic but suffice. The staff are all very attentive with the exception of Amar the concierge manager who markets tours aggressively. All I can say about him is to get anything offered in writing and please read the small print. Two examples ( a guided tour of Delhi, with no guide and only a driver that spoke very little English) and ( a tour to Amritsar booked in a lower class of Indian railway, a tour guide only booked to do half the tour we expected and then not paid until a threat from that guide to not continue). As disappointing as Amar was, our guide Anil Sharma of (feelmycitytours, WhatsApp +919780234705) came to our rescue to help rebook train tickets and the other half of the tour. If you are planning a tour of Amritsar and Wagah border I would contact him directly. Thanks Anil.