Courtallam Trip

Staffs are so cooperative

Tranquil property. Comfortable rooms but what others say about the air conditioners noise and bathrooms is true. The staff, especially restaurant were terrific. Management is aware the gym needs work. I exercise seriously and had to go to an outside facility. No more harbor construction noise. The harbor could be an eyesore if you want natural ocean views. But it had its own charm. Management really cares about your satisfaction.

This property is definitely not a five star one. The amenities were old and very mediocre. The rooms were spacious but the whole corridor was slippery from water falling from the roof! They moved us to new rooms ; no water issues; but there was no doors to our shower! And there was some construction happening every day in the morning right above us for hours. Unless, we complained, it never stopped. The food was average and I don’t want to talk about the pool at all. The only positive thing in this property is its staff. They are the real five stars. Starting from the reception staff to housekeeping to the staff at the restaurant, they were all excellent. We will never go back ! It was a huge disappointment and we spend most of the inside our rooms reading!!!

Bathroom hot water. Cold water knob needs done direction