Search Luxury Hotels in Costa Del Sol

"Front desk people was not helpful"

"Upon arrival, we were directed to a separate “concierge” desk simply to obtain a parking pass. Unfortunately, this interaction became one of the most uncomfortable parts of our stay. Rather than being welcomed by someone knowledgeable about the resort and its amenities, we were subjected to what felt like aggressive timeshare solicitation. We were assigned a second-floor room without being informed that there were no elevators on property. In our room we had visible splatter on mirrors and sinks, surfaces that appeared unwiped, smears on the refrigerator, and a dining surface that did not appear properly cleaned. The following morning, when opening the shower for first use, we found debris on the shower floor and a visible black hair hanging from one of the shampoo/body wash dispensers. The pool area was overcrowded with insufficient seating as everyone flooded to the one pool with the operating slide. The towel sign-in/sign-out procedure made it impractical for families needing to transport wet children back to their rooms. There is a rock-climbing activity our children were excited for, only to discover reservations were required—something never disclosed by the “concierge” or on their resort materials/guides. There is an advertised theater that was closed on Saturday night—arguably one of the busiest family evenings of the week. Property is beautiful. Beware- check out is 10am. So early for a "vacation club""

"100 recommendations "

"Walking in to check in . The lady was very rude and short. We get to the room it smells old the toilet was rocking . Room was clean. I would not stay at this hotel again. The stars are wrong on this place"

"Staff was great. Had to switch rooms because the first one reeked of pee. Second one smelt old but better than pee. The outside area also smells of pee"

"Great stay, beautiful hotel. Not too far from the main strip in the gaslamp district or the train depot for people taking public transit. Plenty of stores and restaurants immediately around the hotel too. Valet staff were nice and very attentive too. Would recommend."

"The staff were extremely helpful. I loved the room and the view was absolutely amazing, I would say that was my favorite part! Parking is connected to the building and the gift shop had essentials that you may have forgotten. There’s a Starbucks connected to the hotel as well😊. I would 100% come again. "

"Very nice location"

"View from our room was awesome, the pool at the marina tower was very nice, our room was ok, needed updates. The restaurants were not very good, with the exception of BrewX in the Marina Tower"