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"Service was exceptional "

"What an amazing trip! We’re so glad we chose Couples Swept Away and will definitely be back. This was our first all-inclusive, and we were nervous about the food—but it far exceeded expectations. Lots of variety, great quality, and the morning breakfast delivery was a lovely touch. The grounds are stunning, and we loved walking the property. The groundskeepers were friendly and happy to share info about the plants. The beach is beautiful—yes, you’ll need to get up early for a palapa, but there are still shaded options later in the day. We’re not big bar people, but drinks were always served with a smile. If you love piña coladas, consider ordering coconut rum with pineapple juice instead—the pre-mix wasn’t our favorite. The gym is excellent, and the lap pool is a great way to cool off. The only drawbacks were no coed sauna and a less-than-clean hot tub. Our room was fantastic—comfortable bed, deep sleep every night, and excellent housekeeping. Most staff were friendly and helpful (a few weren’t, but that happens everywhere). Overall, we had a wonderful vacation and often said aloud how happy we were with our choice. If you come with a good attitude and open mind, you’ll have an amazing time at CSA."

"We rented a suite, and it was immaculate. The staff was more than friendly, and there were many fun activities to do. I would definitely return."

"The hotel is just 1 year old so it’s in great shape, the design overall is great except they could have designed more passenger elevator banks. There was also no ATM at the hotel but apart from these couple of negatives, the positives outweigh them and I consider our stay a very pleasant experience!!!"

"This is definately a hotel to get some R&R. "

"The rooms were not quite what I expected compared to the website and one of my rooms had a slight odor. Overall, the resort was beautiful, the food was good, and the staff were amazing! "

"Everything was amazing "

"The property was magnificent and staff was so nice and very respectful they catered to our needs I didn’t wanna leave best vacation ever "

"Super nice staff great food and coffee drinks where all on point "