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Sunset at the Palms Resort - Adults Only - All Inclusive
4.5 star property

Adults-only luxury on the beach

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Sunset at the Palms Resort - Adults Only - All Inclusive

Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Balcony
Property grounds
Treetop Deluxe | Pillow-top beds, free minibar, in-room safe, desk
4 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Overview of Sunset at the Palms Resort - Adults Only - All Inclusive

VIP Access
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Norman Manley Blvd, Negril, Westmoreland
  • Popular LocationPalm Grove Restaurant International Buffet1 min walk
  • Popular LocationCassava Terrace10 min walk
  • Popular LocationGreen Island Restaurant, RIU13 min walk
  • AirportMontego Bay (MBJ-Sir Donald Sangster Intl.)82 min drive
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Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite | Pillow-top beds, free minibar, in-room safe, desk

Treetop 1-Bedroom Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
Flat-screen TV
Pillow-top bed
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
Pillow-top bed
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard | Pillow-top beds, free minibar, in-room safe, desk

Treetop Standard

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
Pillow-top bed
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Negril

Located in Negril, Sunset at the Palms Resort - Adults Only - All Inclusive is on a private beach. Shoppers can visit Time Square Mall, while everyone can enjoy the natural beauty of Jamaica Beaches and Bloody Bay Beach. Don't miss out on a visit to Kool Runnings Water Park.
Visit our Negril travel guideOpens in a new window

What's nearby

  • Bloody Bay - 1 min walk
  • Bloody Bay Beach - 13 min walk
  • Hedonism II - 20 min walk
  • Seven Mile Beach - 2 min drive
  • Kool Runnings Water Park - 3 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 83 min drive

Restaurants

  • Green Island Restaurant, RIU - 13 min walk
  • Royalton Lobby Bar - 20 min walk
  • Hunter Steakhouse - 19 min walk
  • Zen - 17 min walk
  • Mandalay at Riu - 13 min walk

About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Luxury all-inclusive property near Jamaica Beaches
Located close to Bloody Bay Beach and Kool Runnings Water Park, Sunset at the Palms Resort - Adults Only - All Inclusive provides a free breakfast buffet, a swim-up bar and a beach bar. With a private beach, beachfront dining and beach massages, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage, a manicure/pedicure or a facial. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Caribbean cuisine. Enjoy the health club, as well as activities, such as scuba diving, kayaking and sailing. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with a swim-up bar
  • A round-trip airport shuttle (surcharge), a free beach club on-site and outdoor furniture
  • Tour/ticket information, concierge services and beach towels
  • Luggage storage, a porter/bellboy and a front desk safe
  • Guest reviews give good marks for the beach locale, helpful staff and overall condition
Room features
All 85 rooms offer comforts, such as laptop-friendly workspaces and air conditioning, as well as perks, such as free stocked minibars and dressing gowns. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, balconies and mini fridges

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Health club
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Spa tub
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • No lift

More

  • At least 10% of profits reinvested in community and sustainability
  • Comprehensive food waste policy
  • Floor
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

Outdoor space

  • Balcony

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Transport options are available for minimum 2 guests. Return airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 99 per person (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Frequently asked questions

Does Sunset at the Palms Resort - Adults Only - All Inclusive have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sunset at the Palms Resort - Adults Only - All Inclusive?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Sunset at the Palms Resort - Adults Only - All Inclusive on 25 Apr 2024 start from ₹41,479.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sunset at the Palms Resort - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Sunset at the Palms Resort - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Sunset at the Palms Resort - Adults Only - All Inclusive?

Checkout is at 11 AM.

Does Sunset at the Palms Resort - Adults Only - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 99 per person applies.

Are there all-inclusive benefits at Sunset at the Palms Resort - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Sunset at the Palms Resort - Adults Only - All Inclusive located?

Nestled on the beach, this Negril property is within a 15-minute walk of Jamaica Beaches and Bloody Bay Beach. Seven Mile Beach and Kool Runnings Water Park are also within 2 mi (3 km).

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1007 reviews" "
Rating 8 - Good. 197 out of 1007 reviews" "
Rating 6 - Okay. 69 out of 1007 reviews" "
Rating 4 - Poor. 27 out of 1007 reviews" "
Rating 2 - Terrible. 20 out of 1007 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and friendly. This was my second stay and I love the natural surroundings. Very relaxing and calming feel.
Stayed 5 nights in Apr 2024

10/10 Excellent

LaShanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and friendly
Stayed 3 nights in Apr 2024

10/10 Excellent

Nicolette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic 4 night stay at Sunset at the Palms. We loved being among the flora and fauna in our bungalow with a picturesque beach only steps away. Our spa experience was wonderful thanks to Brenda and Jolina. There were lots of activities at the resort such as karaoke, piano bar and steel drum performances. Every aspect of our stay went smoothly and we always had a sense of comfort and relaxation. Shoutout to Kapreme, Sinclair, Omar, Shimera, Jason and Fitzroy and many others for the incredible service and hospitality. One love!!
Stayed 4 nights in Apr 2024

2/10 Terrible

Kevin, Charlotte NC

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never visit this resort again.
Stayed 5 nights in Mar 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place was Awsome
Stayed 6 nights in Apr 2024

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs more entertainment
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed and quiet. Amazing lanscaping and gorgeous tropical garden feel. Private "treehouse" huts were very comfortable. Food selection was fantastic at every meal. Beautiful beach with stunning water views. Beach grill and bar was very convenient. Staff was very positive, accomodating, friendly. Will definitely return!
Stayed 7 nights in Apr 2024

2/10 Terrible

Furaha C

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My wife and I had been to Ocho Rios the year before and had an amazing time. This year we wanted to stay in Negril at the Sunset Resort. We flew out of Syracuse NY to Montego Bay. When we arrived customs immediately detained my wife and I in a small room. My wife was frightened! There were 3 other families being detained as well. Customs said our passports were not efficient enough to enter their country due “ripped” pages or any reason they could find to send back visitors. We were all deported back to Chicago! When I called Sunset Resort to let them know what happened and asked for a refund they refused and kept our money. There’s nothing we could do nor Expedia. We lost over $6k and the hassle was extreme. We will never go back to Jamaica nor stay at another Sunset Resort. We will never use Expedia again either. Very very poor service and they are robbing Americans.
Stayed 6 nights in Apr 2024

4/10 Poor

NATASA, Itasca

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old… Bed bugs (I was covered in bites), Lizards inside the apartment (we had 3 of them), lunch very limited and same every day . Some of the staff were excellent like Jason and Cornelius but mainly rude and distant, just don’t care vibe . Beach bar was the worst with service . The only thing worth it and the best one is the BEACH and water that is so beautiful. But, would I come again ? Not a chance .
Stayed 6 nights in Apr 2024

4/10 Poor

Bonnie

Travelled with partner
Disliked: Property conditions & facilities
First off , We were assigned a room that was not ready so we had to wait for another room. When we got to the room we requested more hangers. It took 2 hours to get them, same with the request for water. Customer service is seriously lacking at this hotel. They made us feel that any request was an inconvenience! They were out of canned beer on two separate occasions & olives for dirty martinis The food was mediocre at best. Very disappointed!! We really enjoy Jamaica but our experience at The “Sunset at Palms” was not good. Last year our stay at another resort was truly phenomenal….but this resort is very rundown & lacks good hospitality & good customer service. Need to renovate & retrain in order for this guest to return
Stayed 6 nights in Apr 2024