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"Had an ocean view…but property’s on both sides of this Riu were rundown and an eyesore."

"Everything was perfection "

"My fourth time here i feel like home a few inconvenience upon checking in was very upset but the manager like always turned it in to a great experience once again i love British colonial "

"It would be great if the balcony floor could be washed daily. It was very dirty from wind and sand. Everything else was great!"

"Problems from beginning to end. First 3 days we didn't have hot water. I informed the front desk each time we left the room for the day with the promise it would be fixed but wasn't until day 3. We tried the on site restaurant the first night but waited over an hour for food. Then the second to last night we had issues with the toilet not flushing and found BLOODWORMS in the toilet tank. Called down and they sent someone to clean it and fix the flushing mechanism but the next day the worms were back. I went and talked to the front desk who finally offered to move us but it getting the last night I asked for them to just clean the toilet and tank again. I was promised some sort of compensation for the issue but so far nothing. Overall a poor experience."

"Too expensive for what quality of food you’re getting, the 18% auto tip for every purchase, even something at the conscience store left me with a really bad taste in my mouth and hole in wallet."

"Everything was convenient and amazing"

"I had an ocean room view room. It was beautiful and anything we needed we got. Room service was top notch and room was always cleaned without waiting for anything. It didn’t take long for them to clean every day and went above and beyond! "

"Clean room with water and Nassau dock views. Professional and friendly staff "