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"The room was clean and comfortable. All of the staff seemed to be very friendly and helpful. Our daily breakfast was a very pleasant and satisfying way to start the day!"

"Clean room, friendly staff. Great stay for business trip"

"Staff was great. The rest of the hotel not so much. The first room we were assigned to had a foul smell. Staff sent us to a new room without issue. In the new room the jacuzzi tub stopped working after 10-15 mins. We were told no one was available to fix it so we’d have to wait until the next day. Next day they fixed the tub but didn’t move the fridge back afterward so I took care of it. The bar restaurant area only had one cook and one bartender for the whole place and saw several people upset for slow service. Bartender was doing her best though. I feel for the price we paid and the 4 star rating it would have been much better than it was. IMO not a four star hotel and not worth the price. That said all of the staff was great."

"Excellent stay"

"No working TV…no working phone…light bulbs out in Room…despite a variety of complaints at front desk, problems couldn’t be resolved ?"

"Clean. Close to attractions. Beds were comfortable. "

"I just love all about the place"

"Super spacious and comfortable stay right in the heart of New Haven"

"The place was connected to a yummy diner only a short walk from the lobby"