Search Hotels Near City Zoo Gallery, Key West

"Was nice coffee and breakfast my issue was I booked two different reservations and asked if I could keep the same bed. The lady got rude and ask if I was fit to stay there. Long haired Spanish girl at front desk. Then it was the female dorm a intimidating lookng mam came in. When I was sleeping twice I guess to clean. Then two lady's came in. Lessen learned don't book on Expedia then nyah site. Expedia sold out. They place was nice just no sleeping in. I'd get the privet room next time If you don't want 4 different cleaning people in your room Waking u up when you need rest. Great place to meet people and the hot tub pools and breakfast nice also pretty clean place"

"We’ve stayed in key west many many times first time at this particular location. Pros: the woman at the Front Desk were very friendly. The property is beautiful. Breakfast was surprisingly good. Cons: ugh Keith at the bar. Total downer. Every. Day. He yelled at all patrons at the bar one day too. No towels by the pool. Ever. Location - noisy. Not Relaxing. Also you are .5 mile from everything. Which Is either convenient or not depending on your needs. The rooms - meh. Clean. But it’s a room. Nothing special. Drain didn’t drain. We got 2 towels total for 2 people. No soap. But we bring some just in case. We specifically asked for outdoor area when booking - our outdoor area was two chairs in a common walkway - total bummer. So be mindful of that when booking. Having stayed at other places on the island we won’t be back "

"Great property and ideal location! Bathrooms a bit dated but clean. I would recommend and stay there again!!! Staff is very accommodating too!"

"No sense of customer service "

"Great location, nice breakfast and happy hour pool was great"

"We loved our stay! Location was perfect. Could walk to bars and restaurants. Great onsite bar with live music. Room was set up perfectly with space for our family. Staff was wonderful as well. Will definitely stat again! "

"Very clean and convenient staff was very nice will stay again "

"Very well kept. From arrival to departure staff was super helpful and restaurant food was amazing! Highly recommend!"

"The condition of the hotel was very disappointing. The beach was beautiful and the room was clean."