Platino Cinemex

The property is beautiful and has gorgeous views of the Caribbean Sea. Our butlers, Angel and Abraham were absolutely lovely and checked in on us daily and expressed concern when I was unwell and offered assistance, they were the highlight of the stay! The housekeeping was excellent (Concepion) and Paulo at the bar by the pool was awesome. Ithiel at the gym was also wonderful and kind and helpful!I also had to use the 24 hour doctor on site and that service was efficient. The Kabuki restaurant had the best food. My only negative would be the food, some of it was not great and I wish there were more options. However that did not dampen the experience. I thoroughly enjoyed my stay and another highlight was the plunge pool in our suite. I also found it very quiet which was nice. The majority of the staff were pleasant and friendly. I loved the entertainment options each night.