Search Business Hotels in Cheltenham

"Photos are misleading. The property is very dated and has an institutional, impersonal, and outdated feel to it. Decor is garish. Too many shortcomings to list: burnt carpet, no toiletries (despite listed) just basic liquid soap, rumbling plumbing, cracks everywhere. To the staff's credit, the bathroom was clean as were the sheets and fluffy towels. Location is very central, useful for a short business trip. Overall disappointing however, I would hesitate to return. For a town with such great culture, history, and festivals, this standard is not acceptable. The management of this property might consider spending a bit less attention to branding, and a lot more investment in the fabric of the property."

"The staff and the property are lovely"

"While the room was large and bedding was good, the room was too warm. The heat is centrally controlled. The air conditioner could not adequately compensate. The place is old and as such floors slant and can be disorienting. Dinner menu was acceptable but not spectacular for the ambiance of the hotel. "

"Friendly and efficient service from staff, good food for evening meal and spacious bedroom/ bathroom. Excellent breakfast in choice and quality, although first and last time I have a vegan sausage 😂. A few minor issues for us, forgot to tell the owners they need a bath and shower safety mat, as jolly slippy in that shower and navigating the rolltop bath in room 14. Bathroom could do with a little cupboard for our toiletries please . To turn extractor fan off at night, small people like me can’t reach the switch, you may have to ask where the switch for towel radiator is too. The only big thing we had was the road is pretty noisy in the morning from 6am even with windows shut ( fast road) and you may have to ask for a quieter, back room than room 14 or take ear plugs if a light sleeper. You can reserve a table for evening meal if want, but residents always get priority. "

"1 night stay on business trip. Room was clean, spacious, reasonably well equipped but a little worn in places. Staff were helpful and breakfast was ok. Overall a reasonable stay."

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"First room over looked aircon units and smelt damp so changed rooms. Asked for firmer pillows and was offered bath towels instead. Finally got it right. Breakfast was great. Good choice and hot. Toaster as always one side brown the other near burnt. Bar staff excellent, fast service and friendly. The main dining room is another story. Asked if they had a table as we hadn't booked and was left waiting for 10 minutes. Left with no response so pretty poor. Ordered room service but so far down the corridor ot was barely warm. I general good hotel"

"Brilliant spa and wonderful stay"

"Room smelt of dogs"