Search Palaces in Charleston

"The itinerary I received didn’t have the hotel’s address included. It was frustrating and very unprofessional. "

"First impression was very friendly and efficient, however the follow up was not as I’d hoped. Very disappointed . Overpriced for the actual experience:("

"Our room was clean. Bed was very comfortable, my husband loved the cookies nightly, i wish there was a gluten free option. Starbucks was convenient. Staff was friendly, knowledgeable and helpful. Did not use spa or business center "

"Our deluxe king room was quite snug. We stayed on the 4th floor and the person above us was stomping so so much. The property is absolutely lovely and the location was ideal- easy walking to lots of wonderful food. I would definitely recommend this hotel- maybe just spring for the superior king. "

"The exhaust fan in the bathroom didn't have a switch to turn it off."

"The hotel was nasty. Holes in the walI could keep going but I’ll just let it go. Not a place for kids"

"Room was excellent, AC perfect, no issues at all except for lack of plug on 1 side of the bed for phone charger. "

"We had a great stay! Only wish was for workout facility onsite "

"The room we were assigned had no hot water. We were moved to a new room and had to pack up and move. Granted we had hot water but we’re located right off the front desk and the staff had way too much fun until way too late. The fee $150, was not completely refunded. We received a $75 credit and then a $64 credit - not $150 in my math. Parking for $11 a day? That’s crazy! We’ve stayed at nicer places with free parking. All over we were very underwhelmed at our stay and will not be choosing this hotel again. "