Search Hotels Near Champions Pointe Golf Club, Henryville

"I booked a room with a king size bed for my wife and I, but when I checked in, I was told they only had rooms with 2 full beds, not even queen. Not sure why, when I had specifically reserved a king. There was an odor in the room, and even the hotel, kind of hard to place. A little musty, a bit unpleasant. The room was pretty worn around the edges, the tub looked awful, but everything worked. "

"I was very frusterated with the check-in process and the staff. We booked this hotel to have 2 queen beds and then at check-in which was just before 10pm at night they tried to tell me that they did not have any double queen rooms available and that I was getting switched into a kind room (which was a less expensive room then the one I booked). Never once did they say anything about me getting money back since they were putting me into a different room then what I originally paid for. I asked to speak to a manager and the girl just kept disappearing for long lengths of time and then would come back without a manager. She did this several times and finally came back saying that they magically found a double queen room after all. It seemed like they were trying to hustle us into a different (less expensive) room type so that they could sell our double queen room to someone else for more money. Once again, they were trying to move me to a king room that was less expensive without offering any type of money back for it. I then asked for a manager to contact me which never happened until I had to ask several times for it. We were supposed to be staying at this hotel again in April for 3 nights and I just canceled our stay and rebooked at the Gault House in hopes of having a better customer service experience. I will say that the hotel was very clean and looked very nice though, I just was not happy with how the staff handled us and tried to hustle us out of our room."

"The location was great! By everything we needed. "

"Helpful staff, easy navigation."

"Pets are welcome and lots of walkways and green space!"

"Hotel staff was great, in my opinion, the hotel is a little dated, given the condition of the bathroom, but the rooms were clean. I would stay again!"

"The decor was so charming and the Wild Swann was fabulous! "

"Hotel is really nice and comfortable. There is literally NO parking though. We had to park at other hotels and walk over."

"Upon arrival, great! Woke up to a bed bug on me, they moved me rooms said they would refund and has taken well over 48 hours and still no refund. The new room, no outlets worked, the floor was disgusting, blood on the walls. Would I stay again: only if I absolutely had to. "