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Beautiful hotel & amazing staff, my partner and I got engaged on the trip and they went above and beyond to ensure we enjoyed our stay

The decor is wonderfully relaxing – clean, practical and full of lovely touches. There are plenty of amenities and the staff are really welcoming. It’s in a brilliant spot right by the Plage Vieux in Biarritz.

Great hotel! Amazing staff, so helpful and welcoming! Great location. We loved everything in this hotel.

What a magical find. Love the hotel and its proximity to the beach and the restaurants. Staff were very polite and helpful. Don’t usually go for hotel breakfast but this was the exception. Had a small double room away from sea which I now wish I’d paid the extra for. SJDL is a beautiful place and this hotel is the right place to enjoy it from.

Loved our stay - staff were friendly and welcoming from the moment we arrived. The hotel is in a great location very close to the lighthouse. The room was spacious and comfortable, the breakfast delicious, and the pool was good fun. Thank you to all the staff!

Gorgeous hotel on the waterfront - the most impressive in Saint Jean de Luz, with a nice (simple) spa. The staff are the highlight - effortlessly efficient & totally capable - from the (handsome) door men to the amazing receptionist, capable maids & talented masseuse. The whole hotel was immaculately presented, including the room. My only disappointment was that the room was far too hot without the window open, and much too noisy with it open. So I didn’t sleep as well as I could have. This was...

To stay at this hotel is to experience gracious living and elegance at its very best. We started coming here three years ago.to celebrate our wedding anniversary and now make a point of coming back each year. The hotel remembers each year the reason for our stay without reminding and go out of their way to make our celebration special. It is little touches like this that make the Palais the very special hotel that it is. Apart from the hotel, Biarritz is a very special place to visit. It should...

A return visit to Biarritz to take in some sea air! The hotel was situated right above the beach, but also two minutes from the main shopping street. We had paid extra for a balcony, but unfortunately it was rather too windy during our visit for us to take much advantage of it! Enjoyed a meal in the hotel's restaurant on our second night and a nightcap in the hotel bar.

Excellent hotel, friendly welcome from the reception staff. Absolutely spotless throughout. Puts some of the bigger chains to shame. Will definitely stay again.

Fantastic hotel in a lovely quiet area,near to beach,town,restaurants etc.The hosts were out of this world,very friendly,helpful all you could ask for.Great breakfast choice,free towels to borrow for the beach.Go for yourselves to find out.

A great hotel 1 minute away from the hustle & bustle. Balcony room was large & immaculate & staff were friendly & helpful. If you are driving be warned - parking is a nightmare. If you find a space leave the car there until you are ready to leave ! 24 hour parking is available 5 minutes away at a cost.

This is such a lovely small hotel, situated in a great location set just back on one of the busy streets in Biarritz. It is right next to all the shops, bars & restaurants and the beach is just a short walk away. The daily market situated just across the road is full of really fresh produce and you can also sit for a coffee and a snack or a glass of wine if you prefer. Even though it is so close to everything it is not noisy.

Great wee hotel directly opposite railway station and bus stops. Lovely clean safe area close to shopping , restaurants, market and beautiful main square..

Hotel is lovely with a great location to centre 10 minutes and everything you need is there. A small thing but getting free coffee and cakes anytime of day was really nice especially when the coffee was so good. Would definitely stay there again and really hope to

The hotel in lovely and obviously caters for the ‘Up Market’ clientele that they get given the proximity to the fashionable town of Biarritz, however Breakfast was not included and cost 26€ each!!!!! Far too much for a continental breakfast with additional hot items extra! Also be aware you are right next to an airport and will get occasional jet noise (not that busy though.