Search Palaces in Cergy

"No fridge. Only instant coffee in the room. One bottle of generic soap in the bathroom. No lotion. Etc. "

"The location of the hotel is perfect in the heart of the city. You can walk to Notre Dame, Louvre and Seine and take metro everywhere else. You should know that the rooms are European size- which means small and there is no fridge or microwave. The rooms are very clean and the staff is fantastic. I would definitely recommend it!"

"Comfortable Business Stay with Great Views"

"Rooms are very very small everything else is fine"

"Everything appeared to be quite clean. There were other issues that were accommodated. We asked to change room because our first room was on the 5th floor and the elevator wouldn't go there. Because of a malfunction you had to go to the 4th or 6th floor. And due to construction the bar and restaurant were closed. So we asked for a small consession of included breakfast since we had not included breakfast in our reservation and they gave us that."

"Horrible experience. Within one hour of being there (we checked in at 10pm), there were ants all over the floor and spiders everywhere. We tried to reach someone who worked at the property and they were so unresponsive, the Expedia team got involved and helped us out by calling their management team. Finally someone came to our room and they sprayed a toxic fume to kill the bugs all over the place with us still in the room, we ran out coughing and unable to breathe. We ultimately decided to leave as all of the furniture and our luggage’s were sprayed with this toxic spray. The bottle indicated the room should be evacuated for minimum 4 hours and its 12am at this point so where were we supposed to sleep? The hotel did not have any other room available so we had to relocate and find another accommodation at 1am. The member at the hotel said they’d issue a refund and agreed they made a mistake with spraying the room with the toxic spray. Only for the next day, they declined issuing us a refund. Absolutely horrible experience, I wouldn’t recommend staying here even to my worst enemy."

"The location was fantastic. The only problem we encountered was our original room. We had written numerous times that my mother in law was elderly and could not do stairs. So when we got there they gave us a room with a spiral staircase that lead to the bedroom and the shower. Luckily the hotel wasn’t at full capacity and we were given a beautiful room with a king bed. I believe it was an upgrade! After that everything was wonderful."

"Great hotel with great location"

"Location is perfect to go around the city with a lot of restaurants and bars all around. The hotel is under reconstruction. The social areas are limited, not bar inside hotel, no complementary water in the rooms, no body cream, or any regular items for a hotel of this class. Staff very kind and ready to help. Room service take too long to provide anything requested (i.e. 90 minutes to get a iron press). "