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"Parking was safe and there was easy access to the elevator. Room was clean and comfortable."

"My husband and I were traveling from the Great Sand Dunes to Rocky Mountain National Park and decided to stop at Blackhawk for one night. We booked the club lounge king room. There was a line at check in but moved fast, check in was smooth and easy, Rafella was very nice and friendly and she showed us the elevator system. The elevators were confusing at first but found it very clever and made me feel safe as a guest at the hotel. The room was nice and clean. The bathroom was nice and spacious. The club lounge dinner food was good and the selection was fine, mostly light snacks. They served fruit, cheese, cured meats, crackers and chicken tenders. The dinner at the Chophouse was great. We had some the bison tenderloin and beef prime rib and black truffle gratin. Ended the dinner with strawberry gelato prepared at the table. Everything was delicious and the portions were generous. Continental breakfast at the lounge was good. Peaked into the pool and fitness area in the top floor. Both were clean "

"Very clean and comfortable"

"Off season, price was right!"

"Adorable hotel with charming design. Loved the restaurant downstairs!"

"Pictures did not look like the actual property at all. Completely different. First room had hole along the seam of the door that I could stick my fingers through into the hall. Second room the door would not lock. Third room the window had a broken lock not even on the window and it was a ground floor room. Completely unsafe. When trying to resolve problem, manager was rude and cussing at us and refused to give back our incidental payment of $100 that’s supposed to be given back at checkout and is only for damages if caused. But none were caused by me. Cancelled room within two hours of checking in. Disgusting. "

"The hotel appears nicer than it truly is. Its run down with stains on carpet, walls, furniture, etc. The elevator is the scariest one of all and literally would stop on floors randomly. And this was the working one as the other one was broken. The worst part of all was the rude cleaning staff. They kept yelling back and forth to each other early in the morning and carrying on personal conversations outside of guest's rooms for over an hour. At one point, a male employee came up and talked to them to keep it down. It was incredibly rude. They would also come into the elevator playing a TV show out loud. I saw them standing outside a room just watching their phone with the volume up. I was a little flabbergasted. "

"The folks on staff were amazing!"

"Everything was according to plan, if not better than expected. I don't imagine it is always the case, but the front desk staff allowed us to check-in almost two hours early so we could change for a lunch reservation before our concert at Red Rocks. They also gave us suggestions on where to park, etc. Our 2 night stay was perfect!"