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"We had a garden view. The staff was excellent. The pool was good. "

"The staff is friendly, the bathroom all smell delightful & there’s a nice variety of food to eat. "

"Good"

"Room was clean. Drinks were watered down. We were inconveniently locked out of our room after returning from an excursion. Removed our WiFi connection. Asked for room to be cleaned, they didn’t but someone came in and dropped off champagne and chocolate covered strawberries that we didn’t ask for and also removed two of my personal items. The staff did not communicate well between themselves once shifts changed. Highly disappointed from my previous stays at Riu. "

"Clean good service"

"Great place"

"I love the resort"

"Algunas areas ocupan reparacion Algunos empleados necesitan ser más serviciales Hacer upgrade algunas cosas en el hotel "

"We had 3 days in Cancun. We didn’t want to go too far down the the hotel strip. This hotel was about 20 minutes from the airport. The hotel was exactly what we were looking for. The room was very spacious. We had an ocean view which was a nice surprise. The staff, restaurants, market, and beach were all great. Made it possible to have a great relaxing 3 days in Cancun without having to leave the hotel. "