Search Family-Friendly Hotels in Castle Rock

"We had numerous issues while we were there and every time I asked the staff to help I was lied to and they never did a thing to help us. The room was out of toilet paper and I had to remind them 3 times to bring any. It took over 24hrs before I got any. Our key cards stopped working. The bed linens were torn. The door safety latch was broken. We had no coffee cups in the room and when I asked for some I was told to come get some downstairs in the restaurant because nobody was going to bring me any. The window blinds were torn in a couple places and they used duct tape to try and repair them. The bed felt like it was going to fall apart etc… I could keep going. I usually never complain about stuff but I couldn’t let this one go."

"Roberto has been an excellent host. We had a snag on our last visit a few weeks before. However he more than made us whole at this visit. Would also recommend the breakfast with real eggs! Rooms and beds are comfortable. Would definitely return, again."

"Great breakfast clean rooms, and great beds"

"I worked bro go back there. Except being in downtown the hotel was very basic"

"Great location!"

"Good breakfast"

"This would be my second time staying at Sonesta and enjoyed very much so I made it a point that I would stay again. We enjoyed 2 nights and found the room top notch . I can’t leave out to mention the bed was exceptionally comfortable. I visit Denver at least once a year and I know I will definitely be staying here again:)"

"We had a great stay. Overall the hotel was nice, our room was a little older, but everything worked fine. Bar and restaurant were nice and staff was friendly."

"Everything was great except the shower water. It would go from burning hot to freezing without touching the knob. The front desk said that they would look into it and was responsive. They may have but I had to leave quickly in the morning without testing it. Overall a great experience just one mishap. The staff was fantastic though!"