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Hotel Almirante Cartagena - Colombia

4.5 star property

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In the heart of Cartagena, Hotel Almirante Cartagena - Colombia offers a luxurious escape. Enjoy stunning ocean views while savoring breakfast or dinner at one of the 3 on-site restaurants, relax by the outdoor pool and children's pool, indulge in aromatherapy at SPA or try your luck at the casino. The helpful staff has left a lasting impression on previous guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is ₹11,906
₹11,906 total
12 May - 13 May

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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Executive Room, 1 Queen Bed, Partial Ocean View

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed, Partial Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Partial ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Junior Studio Suite, 1 King Bed, Ocean View

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Ocean View

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, Multiple Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, Multiple Beds

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Room, Multiple Beds, Partial Ocean View

Premium bedding, minibar, in-room safe, desk

Executive Room, Multiple Beds, Partial Ocean View

9.6 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Studio Suite, Multiple Beds, Ocean View

Junior Studio Suite, Multiple Beds, Ocean View | Premium bedding, minibar, in-room safe, desk

Junior Studio Suite, Multiple Beds, Ocean View

  • Ocean view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Family Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Large Single Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 3 Single Beds

Standard Room, 3 Single Beds | Premium bedding, minibar, in-room safe, desk

Standard Room, 3 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, Multiple Beds, Partial Ocean View (k)

Premium bedding, minibar, in-room safe, desk

Executive Room, Multiple Beds, Partial Ocean View (k)

7.0 out of 10
Good
(4 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed, Partial Ocean View

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed, Partial Ocean View

  • Partial sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, Multiple Beds, Partial Ocean View

Premium bedding, minibar, in-room safe, desk

Premium Room, Multiple Beds, Partial Ocean View

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Ocean View (VIP)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Ocean View (VIP)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located on the beach, Hotel Almirante Cartagena - Colombia is in Bocagrande neighbourhood and is connected to a shopping centre. Plaza de San Pedro Claver and Clock Tower are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Castillo Grande Beach. Cartagena de Indias Convention Center and Plaza Santo Domingo are two other places to visit that come recommended. With jet skiing, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water. Visit our Cartagena travel guide
Map
Avenue San Martín, Calle 6 Esquina, Bocagrande, Cartagena, Bolivar, 130001

What's nearby

  • 0_1439R-1036090
    Bocagrande Beach
    2 min walk - 0.2 km
  • Rio Cartagena Casino
    1 min walk - 0.0 km
  • Centro Comercial Nao
    1 min walk - 0.1 km
  • El Laguito Beach
    11 min walk - 1.0 km
  • Castillo Grande Beach
    14 min walk - 1.2 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.)
    18 min drive

Restaurants

  • Kanuu Restautant (InterContinental)
    3 min walk
  • Pool Bar Intercontinental
    3 min walk
  • Leña Y Carbón
    1 min walk
  • La Fonda Antioqueña
    2 min walk
  • El Punto Múltiple del Sabor
    1 min walk

About this property

Hotel Almirante Cartagena - Colombia

  • Luxury family-friendly hotel near Bocagrande Beach
  • Located close to Castillo Grande Beach and Cartagena de Indias Convention Center, Hotel Almirante Cartagena - Colombia provides a casino, a poolside bar and a terrace. For those looking to try their luck, this hotel boasts a casino VIP room, 104 slot machines and 7 casino gaming tables. Treat yourself to a body scrub, a manicure/pedicure or a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and ocean views. In addition to shopping on-site and 2 coffee shops/cafes, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
    • ATM/banking services, tour/ticket information and a porter/bellboy
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 258 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and shower/bath combinations
    • 42-inch LCD TVs with satellite channels
    • Wardrobes/cupboards, fridges and childcare services

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 230 metres
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: COP 55,000 for adults and COP 55,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • CAFETERIA LOS CORALES
  • PIZZERIA ALMIRANTE
  • RESTAURANTE EL ALCATRAZ
  • RESTAURANTE PLAZA REAL

Things to do

  • 104 slot machines
  • 7 gaming tables
  • Arcade/game room
  • Billiards/pool table
  • Casino (5,425 square foot of space)
  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (11,022 square foot of space)

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Sign language-capable staff
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 21 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 100000 per pet, per day
Welcoming dogs and cats only
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 75000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately COP 55000 for adults and from COP 55000 for children
  • Airport shuttle fee: COP 80000 per vehicle (one-way)
  • Pet fee: COP 100000 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: COP 75000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hotel Almirante Cartagena - Colombia have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Hotel Almirante Cartagena - Colombia?

As of 8 May 2026, prices found for a 1-night stay for 2 adults at Hotel Almirante Cartagena - Colombia on 12 May 2026 start from ₹11,906, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Almirante Cartagena - Colombia pet-friendly?

Yes, Hotel Almirante Cartagena - Colombia allows cats and dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a fee of COP 100000 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Almirante Cartagena - Colombia?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Almirante Cartagena - Colombia?

Check-in start time: 3 PM; check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Almirante Cartagena - Colombia?

Checkout is at noon.

Does Hotel Almirante Cartagena - Colombia provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 80000 per vehicle applies.

Where is Hotel Almirante Cartagena - Colombia located?

Located in Bocagrande, this beachfront hotel is connected to the convention centre and within a 15-minute walk of Bocagrande Beach and Castillo Grande Beach. Clock Tower and Plaza de San Pedro Claver are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Almirante Cartagena - Colombia Reviews

8.4

Very good

8.8

Cleanliness

9.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 535 out of 1005 reviews
Rating 8 - Good. 257 out of 1005 reviews
Rating 6 - Okay. 117 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 42 out of 1005 reviews

Reviews

Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast very confortable bed!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Donavon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Location phenomenal for the price of the hotel. Had a grand stay. Guyana-South America
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly. I felt safe and welcomed. The facilities were clean and in good condition.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Monica B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and super friendly staff. We could walk to the beach and really good restaurants and shopping nearby. The location was also close to the other local attractions and airport
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful oceanfront hotel, just in the hearth of Bocagrande . We really enjoyed our stay, the staff was very friendly , especially Rafael. Everything was neat, clean, they pool and jacuzzi were really nice. From the 15th floor you can almost see the city… Thank you guys
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, wonderful hotel, great staff.
Stayed 9 nights in Oct 2025
Verified

8/10 Good

Senait

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place the staff was very helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Azar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities
The perfect location our room had balcony overlooking beach and pool which was wonderful. The staff and hotel are excellent. I cannot recommend highly enough.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

marcus

Liked: Cleanliness, amenities, property conditions & facilities
Nice size room, lovely breakfast spread, warm pool in shades area, great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities
Great location, great breakfast, great staff, room was clean and spacious.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities
Great room , beautiful place and view
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Hotel is near the beach and walking distance to nice restaurants
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Amazing! The hotel is beautiful but the rooms are old. The staff were amazing and very professional. I love that this hotel is in walking distance from everything. I felt right at home being able to come outside and walk freely without fear. If I come back to CTG, this hotel will be high on my list.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Minnie

Liked: Staff & service
This hotel was good but the photos did not match. The walls are popcorn walls and the floor is old tiles. It’s a clean place though. I didn’t like the part when at the pool we cannot bring our own water, coffee or drinks. We had to buy something from the pool to to drink anything. The staff were nice
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, I was not offer a ocean view, I did not use the spa
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

michael

Liked: Amenities
Older hotel … pics are very dated. Great staff though
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Victor

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff was nice. I only stayed for one night because I was waiting for my flight, but it was a very nice hotel on the beach.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Karthikeyan

Liked: Cleanliness, staff & service, amenities
Room was good , breakfast was good , hope they mentioned the construction in the front impacting access to beach when I booked .
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Sébastien

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. However there was no shutttle as described on expedia.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was very good friendly and helpful staff. Great breakfast and lots of dining options near by. I recommend this hotel.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

edna

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mondale

Liked: Cleanliness, amenities, property conditions & facilities
The lobby looked great. Decorations were pretty. The staff were helpful. And room was clean with great view
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Alison

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Reception was OK. Most of the staff were cordial, notably the young men serving in the restaurant and those working in the baggage area in the lobby, and the pool attendants. The room had a tiny dribble of cold water in the shower, no water at all (literally) in the taps of the bath tub, and a usable but small amount of cold water in the sink. We ended up taking our showers in the jacuzzi area several floors below our room, which was challenging because there are no bathrobes provided, On arrival the kettle in the room worked, which we needed because no drinkable water was available in the room or in the public spaces, (apart from one container of juice 11 floors below in the lobby), After boiling one kettlefull of water it ceased to work. It was not difficult to get it replaced, however. At checkout we were charged for minibar items that we did not even know were in the minibar and certainly had not consumed. The taxi drivers were very pleasant but I would prefer not to have been reminded to tip them. I always tip generously, there is no need to ask me for a tip.
Stayed 4 nights in Apr 2026