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Casa Pestagua Relais Châteaux

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Luxury
VIP Access
4.5 star property
9.6

Exceptional

Elegance in the heart of history

An oasis in the vibrant old walled city, this beautifully renovated historical property is surrounded by boutiques, speciality shops, and restaurants. Enjoy a stunning courtyard pool, top-tier dining, and personalised attention from attentive staff, ensuring an unforgettable stay.

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ₹37,129
₹37,130 total
1 Jun - 2 Jun

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₹34,123 total
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Casa Pestagua Relais Châteaux have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Casa Pestagua Relais Châteaux?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Casa Pestagua Relais Châteaux on 1 Jun 2026 start from ₹37,129, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Pestagua Relais Châteaux pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Pestagua Relais Châteaux?

Casa Pestagua Relais Châteaux doesn't offer parking.

What time is check-in at Casa Pestagua Relais Châteaux?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Casa Pestagua Relais Châteaux?

Checkout is at noon.

Does Casa Pestagua Relais Châteaux provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies.

Where is Casa Pestagua Relais Châteaux located?

Located in Cartagena Walled City, this luxury hotel is within a 10-minute walk of Santo Domingo Square and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mile (2 km).

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.8

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 247 out of 288 reviews
Rating 8 - Good. 23 out of 288 reviews
Rating 6 - Okay. 12 out of 288 reviews
Rating 4 - Poor. 3 out of 288 reviews
Rating 2 - Terrible. 3 out of 288 reviews

Reviews

Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect hotel if you are visiting Cartagena. The location is great and the staff makes you feel right at home.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect - spacious, authentic and well maintained. The staff were very helpful, even accommodating our toddlers meals. Would happily return!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

MAYNARD HARVEY

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the location is very central, the breakfast is exceptional and the rooms are well appointed, but the feature that stood out for us was the excellent customer service from all the staff. We were greeted with a smile and any requests were No Problem. Definitely will return.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with incredibly friendly staff and top notch rooms
Stayed 1 night in May 2024
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere, the property is full of charm and wonderfully located
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The incredibly warm and friendly staff were the best part of our stay in this beautiful hotel, and the breakfasts and dinner in the hotel’s restaurant were amazing!! Would definitely stay at this property again during a future stay in Cartagena.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and employees.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property and amazing service

Beautiful hotel in the historic part of Cartagena. The rooms are beautiful and very clean. Best part of the hotel is the staff and the level of service, just incredible.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pricey but worth it

Great location in Old Historic District. All staff extraordinarily service-oriented.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were great Staff outstanding
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place in the heart of Cartagena. This hotel is lovely. The staff is wonderful and really care about your experience The breakfast were absolutely incredible, this hotel exceeded my expectations and I highly recommend anyone to stay here! Thank you to the lovely staff for such a memorable stay.
Verified

10/10 Excellent

john

Liked: Amenities, property conditions & facilities
The entire staff is terrific. Beautiful surroundings and quality materials. The restaurant is spectacular.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Margot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING!!

Truly amazing stay! The staff, food, rooms, beds, pool, and drinks exceeded expectations. Must stay if you want a relaxing and quaint experience, it almost felt like you didn’t want to leave the villa. Highly recommend!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
home away from home…will be back! Thank you to an excellent and kind staff!
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Andrew

Liked: Staff & service, amenities, property conditions & facilities
This place was wonderful in every respect. The rooms were spacious and beautifully furnished. The staff was attentive, and everyone seem to know our name. The area outside by the pool was great for relaxing and reading.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Shamik

Liked: Cleanliness, staff & service, property conditions & facilities
Brando and Vileria are amazing. Completely made us feel at home, arranged our excursions. The food (breakfast) is exquisite and the restaurant staff extremely attentive. One of the best stays in my lifetime so far (and we travel a lot!)
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic hotel. Every member of staff goes out of their way to make the hotel your home. From housekeeping to pool staff to reception to waiters to Operations to reservations- all seamlessly working together to offer the best experience. Big shout out to Leo for producing perfect bite at 1am!!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Casa Pestagua went above and beyond to ensure that we had a wonderful stay. The food, cleanliness and attention to detail were remarkable and reflected the values necessary for the Relais and Chateau designation. Highly recommend this property.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

lowrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service all around! The private island is a must do.
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived to our 6:30 am departure (with lovely bagged breakfasts in hand) we were treated like royalty. This hotel is as close to perfect as a hotel can be. Be sure to try their restaurant for lunch or dinner. They’ve crafted a fusion of local fare with Lebanese and the resulting dishes are amazing.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Rodney

Liked: Amenities
The staff and team at Casa Pestagua practice and reflect the best in personal client service. My wife and I felt they made the difference in our vacation and we are grateful. Beautiful property and warm comfortable rooms.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel on all levels. Staff was wonderful. Very accommodating. The hotel is one the best in which we’ve stayed around the world. Truly lovely. The restaurant is also worth the visit alone! This is THE place to stay in el centro histórico!
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility is absolutely amazing. The dining experience is stunning, not only in the taste, but the presentation. Many congratulations to the team and thank you for everything.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely exceptional experience in every way possible. Everything was perfect. Exceptional service, beautiful hotel and lovely, relaxing pool. It's an oasis in the middle of the walled city. Highly recommend and will definitely be back. Thank you for the wonderful stay!
Stayed 2 nights in Feb 2024