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"Booked an accessible room (I can stand and walk short distances). The room was “good enough” accessibility wise. No shower chair for the bathroom but at least the floor was cleaned daily… We accidentally triggered the emergency alarm and a staff member came to check we were okay, it was a false alarm but I was glad to know they do care. The breakfast on offer was okay, not much that was suitable for alternative diets (smoothies would’ve been nice), however that is pretty standard when I eat out anywhere. No where to easily refill a bottle with drinking water. The location is amazing, near Cardiff bay station, shops and restaurants at the bay and only 20 mins walk to Cardiff central. The staff were lovely, every interaction with them was kind and professional. "

"The hotel was absolutely amazing in all its area and the staff were very helpful and nothing was too much trouble. Thank you so much for making my stay so enjoyable, hopefully we’ll be back soon."

"Booked this for my son after a concert in the castle. He checked in with no issues, loved his room."

"Excellent value for a great room 216 it had all you could ask for 2 seater settee footstool and a desk and chair and best of all blackout blinds "

"Loved our stay here. Really great location for attending an event at principality stadium. Also great location for shopping and restaurants. Noticed the bar opposite was a bit noisy into the night. Bit confusing getting to the car park but after ringing the hotel and getting pre recorded instructions and postcode we found it no problem. Staff were very helpful and happy. Not sure if there are stairs to lobby as we only found the emergency exit ones but waiting for lift can take a while. Overall lovely stay and will be back if attending another show or staying for shopping! "

"Receptionists and Nausheen at breakfast was amazing. Staff cannot do enough for you. Very kind and quick to act when needed. "

"Convenient for train station and town, perfect location. Good price, very friendly polite staff throughout. "

"We were attending a show in New Theatre which is situated next door, it was such a convenience to get out of theatre and literally walk 2 min to our hotel. We requested queen bed and it was massive. Very good night sleep ,even that our room was facing a Main Street ,but it was lovely to look out of the window to the night life time.i was impressed with lovely light but fluffy duvets which kept us warm all night.i stayed with daughter who wakes up at 6am everyday so it was a bonus that she slept peaceful and sound till almost 8 am. Overall very good experience and very affordable for a price which we paid."

"Good"