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Austins Self Service Guest House

3.0 star property
Guesthouse in Cardiff, a short walk to Cardiff Castle

Choose dates to view prices

Photo gallery for Austins Self Service Guest House

Standard Single Room, Shared Bathroom | Desk, iron/ironing board, free WiFi, bed sheets
Interior entrance
Front of property
Superior Double Room, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, bed sheets
Free toiletries, hair dryer, towels
Austins Self Service Guest House puts visitors in Cardiff's center with a convenient home base. The property offers in-room WiFi and sits within easy walking distance of major landmarks like Principality Stadium, Cardiff Castle, and the International Arena.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi

Room options

Check availability for these dates

Tonight
Oct 4 - Oct 5
Check availability for tonight Oct 4 - Oct 5
Tomorrow
Oct 5 - Oct 6
Check availability for tomorrow Oct 5 - Oct 6
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Wardrobe
Desk
  • 96 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, Shared Bathroom

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Shared Bathroom

Highlights

Heating
Flat-screen TV
Hairdryer
Coffee/tea maker
Digital channels
Wardrobe
Desk
  • 48 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Ensuite

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Wardrobe
Desk
  • 60 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Shared Bathroom

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Shared Bathroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Coffee/tea maker
Digital channels
Wardrobe
Desk
  • 75 sq ft
  • Sleeps 2
  • 2 Single Beds

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About the area

Located in Riverside, a neighbourhood in Cardiff, Austins Self Service Guest House is in the entertainment district and on a river. Cardiff Castle and Animal Wall are local landmarks, and some of the area's attractions include Parc All Weather Play and Techniquest. Looking to enjoy an event or a game while in town? See what's happening at Principality Stadium or Swalec Stadium.
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Map
11 Coldstream Terrace, City Centre, Cardiff, Wales, CF11 6LJ

What's nearby

  • Cardiff Castle - 4 min walk - 0.4 km
  • St. David's - 11 min walk - 0.9 km
  • Cardiff University - 15 min walk - 1.3 km
  • Cardiff International Arena - 15 min walk - 1.3 km
  • Principality Stadium - 1 min drive - 0.7 km

Getting around

  • Cardiff Central Station - 10 min walk
  • Cardiff International Airport (CWL) - 37 min drive

Restaurants

  • ‪Tiny Rebel - ‬7 min walk
  • ‪The Gatekeeper - ‬6 min walk
  • ‪Mad Dog Brewery Co - ‬6 min walk
  • ‪Yummy Yummy - ‬4 min walk
  • ‪Barkers Coffee - ‬7 min walk

About this property

Austins Self Service Guest House

Guest house near Principality Stadium
Close to Cardiff Castle and Cardiff University, Austins Self Service Guest House has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, express check-in and luggage storage
  • Smoke-free property
Room features
All guest rooms at Austins Self Service Guest House include amenities, such as free WiFi.
More amenities include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with digital channels
  • Wardrobes/cupboards, coffee/tea makers and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 11.50 per day)
  • Street parking available

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • On a river

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in instructions and an access code prior to arrival; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: GBP 11.50 per day (820 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Alcohol is not served at this property

Property is also known as

Austins Hotel Cardiff
Austins Cardiff
Austins Guesthouse House Cardiff
Austins Guesthouse House
Austins Guesthouse Cardiff
Austins Guesthouse Cardiff Wales
Austins Self Service Guest House Guesthouse Cardiff
Austins Self Service Guest House Guesthouse
Austins Self Service Guest House Cardiff
Austins Self Service House Ca
Austins Self Service Cardiff
Austins Self Service Guest House Cardiff
Austins Self Service Guest House Guesthouse
Austins Self Service Guest House Guesthouse Cardiff

Frequently asked questions

Is Austins Self Service Guest House pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Austins Self Service Guest House?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Austins Self Service Guest House?

Checkout is at 10 AM.

Where is Austins Self Service Guest House located?

Located in Riverside, this guesthouse is within a 10-minute walk of Sophia Gardens and Cardiff Castle. Principality Stadium and Cardiff University are also within 1 mile (2 km). Cardiff Central Station is 10 minutes by foot and Cardiff (CFW-Cardiff Train Station) is 10 minutes.

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Reviews

Austins Self Service Guest House Reviews

8.4

Very good

8.6

Cleanliness

8.6

Location

8.0

Staff & service

7.6

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 132 out of 335 reviews
Rating 8 - Good. 139 out of 335 reviews
Rating 6 - Okay. 45 out of 335 reviews
Rating 4 - Poor. 10 out of 335 reviews
Rating 2 - Terrible. 9 out of 335 reviews

Reviews

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Jun 2025

8/10 Good

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good location & value but no staff on premises
Stayed 1 night in May 2025

6/10 Okay

Katherina

Liked: Cleanliness, staff & service

Could be better

The staff and especially Kenan were always helpful and very friendly on the phone. The rooms are clean but the partitions between rooms as so thin that in the rooms with shared bathrooms, in one of the accommodations, everything that happens in the next room can be heard.
Stayed 2 nights in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

Simple and basic, but sufficient and convenient!

Despite initial problems gaining an access code, I had a pleasant stay in a simple, no nonsense room with all that was needed. Central location is excellent.
Stayed 2 nights in Mar 2025

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Exactly what you’d expect and what you pay for, a nice little room, clean and very secure. Very close to the city centre
Stayed 1 night in Mar 2025

10/10 Excellent

Urwa

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, cheap hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment when made up for two rooms

Stayed here for Oasis opening night so it was much more expensive than usual - wasn't everything! Super close to the stadium. Very clean. Didn't get the pre-arrival email but called the emergency line at the front door and was given the codes - really nice chap on customer service who was really helpful. Was expecting a two room apartment so he immediately sent someone over to make up the double sofa bed in the lounge. Has everything you need. Would use again if going to Principality Stadium.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay perfect for our needs,will definitely book again.
Stayed 3 nights in Nov 2023

8/10 Good

Masako

Liked: Cleanliness, staff & service, property conditions & facilities
convenient, safe place
Stayed 2 nights in Dec 2024

4/10 Poor

Daryle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the price seems reasonable, Austin's is not good value. It is more of a backpacker's hostel than any sort of a guest house. It is conveniently located across the river from the downtown, but there is no parking in the area except for permitted residents of the neighbourhood. The nearest paid parking is at the Sophia Gardens bus depot about 500 m away. Cost is ~ 25L per day. There are very few restaurants or other services in the immediate area (but would recommend the cafe across the river from the Sophia Garden car park for breakfast). But downtown is about a 10-15 minute walk. The shower doors on our unit were about to fall off and were difficult to close. Our bathroom sink's drain was plugged however there was a shared washroom for some other rooms a floor down. People coming and going can be rather noisy. There was a kettle in our room that appeared to not work until we discovered that the breaker for it was turned off. Carpet was dirty--almost to the level of "ikky".
Stayed 2 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Spacious room and very comfy beds
Stayed 1 night in Jul 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, thank you
Stayed 5 nights in Dec 2022

8/10 Good

Mr john

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and we would stay there again hello
Stayed 4 nights in Jun 2023

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um charme!

Lugar incrível! Super organizado, limpo! Amamos está estadia!
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab place

Simple room but did the job. Convenient location and easy to check in and out
Stayed 1 night in Jun 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

We were so happy with our accommodation. It was perfectly located within walking distance to the coach station and castle, as well as the main shopping precinct. Our family room was gigantic and massive value for money.
Stayed 1 night in Jun 2024

10/10 Excellent

Laurie

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location, comfortable beds, plenty of pillows. I would have loved some seating area, but we were using the accommodations for sleep mostly, so we socialized outside of the rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Excellent place. The family room was spacious and clean. Within walking distance to shops, castle and principlalut stadium Would stay there again.
Stayed 2 nights in Jan 2023

6/10 Okay

Sion

Liked: Cleanliness
Disliked: Room comfort

Comfortable but needlessly cold!

Comfortable room, as usual, except that the radiator didn’t work and there was no other form of heating on a very cold night!
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small, but it’s good for a single traveler.
Stayed 2 nights in Oct 2023

10/10 Excellent

Furie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chill vibes
Stayed 3 nights in Jul 2024

8/10 Good

Rukayat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cardiff

Location and price wise it was good. The WiFi didn’t reach in the room and it had a damp smell. The choice of room was comfy and it had what you needed. Overall the stay was good.
Stayed 2 nights in Jul 2024

8/10 Good

Reshma

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024

6/10 Okay

Irina

Lights did not work outside the room. Heater did not work in the room. Everything was fixed after my call
Stayed 3 nights in Mar 2025

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