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ibis Carcassonne Centre la Cité

3.0 star property
Guests can enjoy a refreshing drink at the bar or find a quiet corner with a good book from the library - the perfect balance of social and solitary moments.

Choose dates to view prices

Located in the heart of Carcassonne, ibis Carcassonne Centre la Cité offers a welcoming space where guests can relax with drinks at the bar or browse the library. The hotel provides free in-room WiFi and newspapers. The staff is consistently praised for their helpful service.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is ₹8,535
₹9,936 total
includes taxes & fees
7 Jun - 8 Jun

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About this property

ibis Carcassonne Centre la Cité

  • Hotel in the city centre
  • A terrace, a library and a bar are just a few of the amenities provided at ibis Carcassonne Centre la Cité. Stay connected with free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), a computer station and a lift
    • Free newspapers, luggage storage and smoke-free property
    • A 24-hour front desk, multilingual staff and a front desk safe
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at ibis Carcassonne Centre la Cité boast comforts, such as air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
  • Other amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • Flat-screen TVs with premium channels
    • Free infant beds, daily housekeeping and electrical adapters/chargers

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12.90 per person
  • Nearby parking fee: EUR 7 per day (328 ft away)
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is ibis Carcassonne Centre la Cité pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 5 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ibis Carcassonne Centre la Cité?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at ibis Carcassonne Centre la Cité on 7 Jun 2026 start from ₹8,535, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Carcassonne Centre la Cité?

Limited spots are available.

What time is check-in at ibis Carcassonne Centre la Cité?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at ibis Carcassonne Centre la Cité?

Checkout is at noon.

Where is ibis Carcassonne Centre la Cité located?

Located in the heart of Carcassonne, this hotel is steps away from Raymond Chesa Leisure Park, Old Bridge and Pont-Neuf de Carcassonne. Centre de Congrès Le Dôme and Museum of Fine Arts are also within 5 minutes. Carcassonne Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

8.4

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 86 out of 290 reviews
Rating 8 - Good. 134 out of 290 reviews
Rating 6 - Okay. 41 out of 290 reviews
Rating 4 - Poor. 20 out of 290 reviews
Rating 2 - Terrible. 9 out of 290 reviews

Reviews

Verified

8/10 Good

Selin

Liked: Staff & service
Great location for the city’s main attraction. The hotel itself is a bit tired and the ensuite bathrooms are SMALL!!!! Helpful staff. Fairly priced
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - easy walk up to the old city
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly helpful staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Thomasine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Choice

The location was perfect and the staff was far beyond expectation.
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really well placed hotel, with some of the most friendly and helpful staff that I've ever encountered in a hotel! Breakfast was a real surprise, a good variety on offer. I thought that the bathroom was dimly lit, and the mould marks in places were unsightly - but it all worked and was absolutely adequate. I would definitely stay here again. A fabulous Italian restaurant is a short walk away too - "La Divine Comedie".
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact hotel Staff very helpful
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay for the money

Good room for the price and very near downtown
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
4 nights in Carcasonne (1 night to many!) - great location and friendly staff - hotel very much a budget offering and could do with some TLC
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Thoughtful staff. Excellent breakfast.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean and tidy. Perfect position for exploring Carcassonne and close enough to transport links
Stayed 1 night in Apr 2025
Verified

8/10 Good

DAVID

Liked: Cleanliness
Disliked: Room comfort

Good overnight stay

Well located hotel between the medieval town and the modern town,breakfast was simple , but nice.It should be noted that the bedrooms are very small,and only really suitable for a short stay.We would like to thank the exceptional staff ,who helped us by sorting out an urgent travel situation .....we very much appreciate them going the extra mile to help us ...
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Honor Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and attentive. We had a couple of problems with our room but everything was soon addressed. Breakfast was basic but plentiful. The hotel is centrally placed and close to the airport shuttle bus.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service

Jim stayed 13th August 2024

As you would expect from IBIS, a no frills room but the bed was comfortable and the air-con worked.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and very helpful. Breakfast was excellent. Room a bit compact but had all that was needed. Behind was a bit grim and the eating out area could do with landscaping. We would go again.
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Good location

Small room, the bed was very comfortable and we had a view of the medieval city from a room at the back of the hotel. Air con did not work, had been switched to heat only, so we found the room very warm. Staffe werevery friendly and helpful during our stay, and breakfast was good. Excellent location for exploring the old and new towns
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautifully Situated

Great location, perfectly situated in between the old and new city! Beautiful stroll through the new city ( which is about 800 years old) will take you from the gare to the hotel. From the hotel, an awesome walk over the vieux pont will take you to the old city and the chateau comtal. Keep in mind, rooms are very small and so are the bathrooms. But it is well kept and clean. Dont expect a lot amenities in the room. But there is hot water available in the lobby. The hotel over looks the pretty Gambetta Square and is a stone's throw from the Art Gallery which is free.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Gabriela

Disliked: Cleanliness, amenities
The hotel is located between the bastide and the medieval city so the it is practical. It is in front of a nice park however you can get a room looking to the back which is not a nice view. The room was not that good. Not very clean, specially the bathroom, bad pillows and not a useful hairdryer. I wanted to use a toilet when I collected my bag from the concierge and it was closed. Not nice that I couldn't even use a toilet after staying there.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities
Cheap but nice hotel, exactly what you would expect for m and Ibis
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in city center near atractions.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Close to the old city, restaurants, and parking place a block away at very reasonable price.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Eduardo Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, great location

The hotel is very well located nearby the Medieval City. The staff was kind and serviceable.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Mandy

Liked: Cleanliness, staff & service
We weren’t near many restaurants or bars
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in front of a park and has close proximity to the town with plenty of restaurants and shopping opportunities. It is walking distance from the ancient walled city grounds. The hotel breakfast is very good and you can eat indoors or on the outdoor patio. It is a great spot and I would stay there again.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Brett

Liked: Cleanliness, staff & service
Very nice reception as I arrived
Stayed 1 night in Dec 2022