Cerise Carcassonne Sud offers a peaceful retreat in charming Carcassonne. Guests can refresh with a massage at Hammam de la résidence, swim in the indoor pool, and stay connected with free WiFi. The property features an on-site bar and a banquet hall perfect for hosting events.
Located close to Basilica of Saint-Nazaire and Le Musée de la Torture de Carcassone, Cerise Carcassonne Sud provides an adjacent golf course, a garden and laundry facilities. Treat yourself to a massage at the on-site spa. In addition to a bar and a steam room, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An indoor pool, along with sunloungers
Free self-parking
Buffet breakfast (surcharge), secured bike storage and smoke-free property
Bike tour information, tour/ticket information and a banquet hall
Guest reviews give top marks for the helpful staff
Room features
All 76 rooms feature comforts such as premium bedding and separate sitting areas, in addition to perks such as free WiFi and separate dining areas.
More conveniences in all rooms include:
Baths or showers, free toiletries and hairdryers
Flat-screen TVs with cable channels
Wardrobes/cupboards, separate sitting areas and separate dining areas
Check-in start time: 3:00 PM; check-in end time: 8 PM
Minimum check-in age - 18
Check-out
Check-out before 10:30 AM
Contactless check-out
Special check-in instructions
The front desk is open Monday - Sunday (7:00 AM - 8:00 PM) and Sunday - Sunday (7:00 AM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, lockbox
Pets
Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 13.90 for adults and from EUR 6.95 for children
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Cerise Carcassonne Sud have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Cerise Carcassonne Sud?
As of 23 May 2026, prices found for a 1-night stay for 2 adults at Cerise Carcassonne Sud on 28 May 2026 start from ₹6,105, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Cerise Carcassonne Sud pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.
How much is parking at Cerise Carcassonne Sud?
Self-parking is free at this property.
What time is check-in at Cerise Carcassonne Sud?
Check-in start time: 3:00 PM; check-in end time: 8 PM.
What time is check-out at Cerise Carcassonne Sud?
Checkout is at 10:30 AM.
Where is Cerise Carcassonne Sud located?
Located in the heart of Carcassonne, this spa aparthotel is within a 10-minute walk of Basilica of Saint-Nazaire, Château Comtal and Narbonnaise Gate. Le Musée de la Torture de Carcassone and Aude Gate are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.6
Location
8.0
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 331 out of 1148 reviews
10 - Excellent
331
Rating 8 - Good. 556 out of 1148 reviews
8 - Good
556
Rating 6 - Okay. 190 out of 1148 reviews
6 - Okay
190
Rating 4 - Poor. 52 out of 1148 reviews
4 - Poor
52
Rating 2 - Terrible. 19 out of 1148 reviews
2 - Terrible
19
Reviews
Verified
8/10 Good
Elsie
1 Oct 2025
Helpful and friendly staff.
Elsie
Stayed 7 nights in Sep 2025
Verified
10/10 Excellent
PETER
18 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, lots of room, close to castle, friendly people.
PETER
Stayed 2 nights in Jun 2024
Verified
10/10 Excellent
Peter
14 May 2025
Liked: Cleanliness, property conditions & facilities, communication
Great hotel unfortunately only stayed one night , safe parking easy walk to castle .
Peter
Stayed 1 night in May 2025
Verified
10/10 Excellent
Gary
26 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect for visiting Carcassonne--easy walk to the medieval city. A nice balcony in our room for sipping wine after a long day seeing the sights!
Gary
Stayed 1 night in Jul 2025
Verified
10/10 Excellent
Maxim
14 May 2025
Liked: Cleanliness, room comfort, communication
Good location, only 10 min away from the castle. Staff is extremely helpful.
Maxim
Stayed 1 night in May 2025
Verified
10/10 Excellent
Stephen
3 May 2024
Liked: Cleanliness, room comfort, communication
Great location!
Stephen
Stayed 2 nights in Apr 2024
Verified
8/10 Good
Michael
3 Sept 2025
Liked: Cleanliness, communication
Easy walking to Carcassonne Citee. Superior family apartment was very spacious and adequate for a stay of a few days although it did feel slightly tired in appearance. Excellent welcome from the staff.
Michael
Stayed 3 nights in Aug 2025
Verified
8/10 Good
Christine
13 Jun 2025
Liked: Cleanliness, amenities, communication
Excellent location for visiting Old city. Really appreciated the upgrade. Good breakfast. Friendly staff
Christine
Stayed 2 nights in Jun 2025
Verified
8/10 Good
Jason
20 Nov 2024
Liked: Cleanliness, property conditions & facilities, communication
Basic accommodation but clean and great location. Very friendly staff. Great value for your money.
Jason
Stayed 1 night in Nov 2024
Verified
8/10 Good
Glenn
10 Oct 2025
Liked: Communication
Basic but more than adequate for our needs. Tired decor and simple furniture. You get what you pay for and compared to nearby hotels very reasonably priced. Large apartment with plenty of storage. Staff could not have been more helpful. Very accommodating and smoothed out some minor issues very professionally. Easy walking distance to the castle and town.
Glenn
Stayed 4 nights in Oct 2025
Verified
10/10 Excellent
Elsie
8 May 2025
Liked: Cleanliness, amenities, communication
My husband and I stayed on an apartment with a balcony overlooking the gardens and car park but the view of the beautiful trees was perfect for us. We also found the apartment quite spacious with adequate facilities.
Elsie
Stayed 7 nights in Apr 2025
Verified
8/10 Good
Angeline
30 May 2025
Liked: Cleanliness, communication
This is a basic aparthotel, it was clean but in news of refurbishment. Comfy beds and quiet, also close to medieval walls.
Only get 1 towel for whole stay, 1 teabag and 1 toilet roll!!
Angeline
Stayed 4 nights in May 2025
Verified
6/10 Okay
bart
27 Apr 2025
Liked: Communication
Receptionists are very friendly. Walking distance to medieval city.
bart
Stayed 1 night in Apr 2025
Verified
6/10 Okay
Bianca
6 Jun 2025
Liked: Communication
Disliked: Property conditions & facilities
The staff was very friendly and it is close to the old city. Breakfast was simple but okay.
The room is old, the lamp on the bathroom was missing, curtains hang not good in the rail, furniture was not in good shape, lousy chairs
Very clean room and very attentive service. Good location. Overpriced breakfast, and hotel itself is very basic (3 stars is overstated rating), but hey, thus the price. You get what you pay for.
Vadym
Stayed 1 night in Nov 2023
Verified
6/10 Okay
Erika
6 Feb 2025
Liked: Amenities, communication
Rooms are big, beds are comfortable. Shower wouldn’t be great for anyone with mobility issues. Shower wall did not appear very clean and water went on the floor. Close to the castle and there is a good bakery walking distance. Staff were friendly. Breakfast was alright with eggs, bacon and pastries.
Erika
Stayed 3 nights in Feb 2025
Verified
8/10 Good
Antony
21 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
What a find! What the accomodation lacks in modernity, it more than makes up for in size of rooms, cleanliness, the MOST comfortable beds, facilities (including a pool and steam room) and self catering amenities. But what sets this place apart, is the most incredible breakfast - we have never had such choice and quality!!! The friendliness and helpfulness of the staff also deserves a big mention. Would definitely look at returning!
Antony
Stayed 1 night in Feb 2025
Verified
8/10 Good
Robin
3 Apr 2025
Liked: Cleanliness, room comfort, communication
Good Value
This property though simple was an excellent value. Rooms were clean. Parking was plentiful. Included breakfast was very good. Easy walk to the fortress. The only downside was the laundry. With only one machine with a very small drum and many long-term residents, I would not count on the machine's availability. If you need to do laundry, there is a very good commercial one about a half-mile from the hotel.
Robin
Stayed 1 night in Mar 2025
Verified
10/10 Excellent
Emese
30 Sept 2023
Liked: Cleanliness, room comfort, communication
Bday trip
Upgraded - thank you so much. Loved the room and nice view. Enjoyed the pool too. Everything was CLEAN! Busline 2 stop is in front of the hotel. 6-7mins walk to the fortress.
Aldi, Lidl, McDo is nearby too.
Emese
Stayed 2 nights in Sep 2023
Verified
10/10 Excellent
Richard
9 Jul 2024
Liked: Room comfort, communication
Lovely hotel.
The property was in a great location and our room had 2 views 1 of the castle and the other had lovely views. The room was a little tired but very practical. Our room no. Was 237. We had a bus stop right outside so it was cheap to get around and go to the lake. Breakfast was good and staff very helpful. Swimming pool area a bit tired.
Richard
Stayed 3 nights in Jun 2024
Verified
10/10 Excellent
Stuart
8 Sept 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very convenient for Citi. Easy walk. Plenty of parking. We had suite with plenty’s of space. No toiletries though so bring your own. Lack of mirrors for the ladies. Otherwise good.
Stuart
Stayed 2 nights in Sep 2023
Verified
8/10 Good
Karen
8 Apr 2024
Liked: Cleanliness, room comfort, communication
Great for kids
Great place near the old city. Room was huge, as was the bathroom. It’s not fancy but it was functional and clean. The pool was great for the kids. Didn’t use the kitchenette facilities as we were only there 1 night but they would’ve been handy for a longer stay.
Karen
Stayed 1 night in Apr 2024
Verified
6/10 Okay
Claudia
17 Jun 2025
Liked: Cleanliness, communication
This apartment hotel in Cerise, France offers a practical and comfortable stay, especially for travelers looking to explore nearby attractions like Le Site Carcassonne, which is conveniently close by. The rooms are spacious and air-conditioned, providing a cool and restful environment, and the inclusion of on-site laundry facilities and free parking adds to its convenience. The balcony space was a pleasant surprise—private and roomy enough to relax or dry clothes naturally. The staff were welcoming, helpful, and bilingual, making check-in and communication easy for non-French speakers. While the hotel is very clean overall, some areas show wear, such as scuffed doors and elevators, and the furnishings are quite minimal. That said, it’s a solid choice for a short or extended stay if comfort and practicality are your priorities.
Claudia
Stayed 1 night in Jun 2025
Verified
8/10 Good
Marie
18 Jul 2025
Liked: Cleanliness, room comfort, communication
Great location, comfortable if a little basic.
We had a two night stay to visit the mediaeval town and found the location of the Cerise Carcassonne Sud excellent for this purpose. The carpark is very large and secure with gates closing from 9 pm. The old town is a 5 minute walk away - very do-able even in the 35 C heat.
Our rooms (in block A) were very large, disabled friendly, if a little utilitarian with sparse oldish, basic furniture (no bedside tables). Air conditioning worked well, the king size bed was very comfortable and the shower was stable and controllable. Our bathroom was a fully accessible wet room and very large. Perfect for older travellers. The wifi was a bit patchy, but we understand that this was a temporary issue.
The breakfast (extra cost) was reasonable - better as a Continental rather than the cooked variety. Dining in room would be possible with basic facilities (microwave, fridge, hotplate) with cutlery, crockery and a few pans provided. The hotel is on the edge of town with a pattiserie and grocery stall about 15 minutes walk along a busy road.
Overall, the Cerise Carcassonne Sud was well located and comfortable. Not an expensive, luxury hotel, but probably great for families and perfect for visiting the old city.
Marie
Stayed 2 nights in Jul 2025
Verified
8/10 Good
Marcia
2 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was clean and warm, bedding spotless and toilet and bathroom were clean, didn't use much within the kitchen facilities, but it had eveything to self cater. Deco is a little dark and a little depressing, would look cheary with white walls, but it's acceptable. Nice swimming pool, very quiet, good sleeps! If you want peace and quiet, this would be suitable. Plenty parking and it is only 10 minutes to walk to the Medival City