Search Hotels Near Capital Information Kiosk, Ottawa

"Overall the hotel was lovely, comfortable beds and close to the downtown. Some construction meant no pool but would recommended and stay again with our children "

"Great location, fantastic staff and great value for money."

"Good rooms."

"Good staff, overall more attention by management to detail couldn’t harm. Pillows not comfortable, bottle of water in room would be nice"

"We stayed at Andaz for a date night. The hotel was very clean. The staff were very kind and helpful. The cleaning service manager specifically was outstanding. The first room we got had some sort of wet stuff on the bed and she changed us rooms and changed us to a higher floor with an even nicer view. She was extremely professional and courteous. This hotel is very chic and the location is A1 ! We will definitely be back "

"Very disappointed with our stay. The first room we were given appeared to be an old storage area that they stuffed a bed in. The staff were great and upgraded us to a larger room. The temperature was way too warm for sleeping and the thermostat seemed to have no impact. It took a good 10 minutes for water to come out warm from the taps. According to the valet parking online app, it takes 45 minutes to get your car but they do not tell you that when you park or in the ticket. As with many Fairmont hotels you pay a premium for history and beautiful common spaces but the rooms do not receive enough investment. Normally a great location, protests on Wellington close the streets near the hotel to traffic which can have an impact. The staff were wonderful. "

"Staff was fantastic. Always helpful. Restaurant was consistently excellent. "

"Great location, staff were nice"

"All good, but hot water was not so hot, probably just a temporary problem..."